Sales Production Associate - St. John - PT
About The Position
The Sales Production Associate is responsible for efficiently receiving, sorting, pricing, tagging, and stocking donations to ensure a seamless flow from the drive-thru to the sales floor. This role contributes to the overall smooth operation of a fast-paced retail environment. The position reports to the Store Manager and embodies the Goodwill Mission to empower people to achieve their most abundant life, upholding company core values. Essential functions include greeting customers warmly, providing excellent customer service, tracking and inventorying levels, restocking merchandise, organizing the stockroom, processing customer purchases accurately using the POS system, handling transactions, monitoring cash drawers, assisting with cash balancing and deposits, upholding Kaizen standards for continuous improvement, and working collaboratively with team members to support store operations.
Requirements
- Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
- Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
- Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
- Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
- Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
- Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
- Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.
- Authorized to work in the United States.
- Flexible availability.
- Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
- Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.
Responsibilities
- Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience.
- Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management.
- Ensure stockroom and back-end inventory are organized for easy access.
- Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits.
- Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
- Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.
- Other duties as assigned by supervisor.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
