Sales Product Resource Team Project Analyst Manager

U.S. Bank • Marshall, MN

3d • Hybrid

About The Position

The Sales Product Resource Team (SPRT) Project Analyst Manager is part of U.S. Bank Equipment Finance, aligned to the business line and closely partnered with the Sales organization. Equipment Finance supports a wide range of customers and vendor partners across multiple business lines, delivering financing solutions and providing ongoing program support. The position is within the Client Strategy & Pricing organization, which works in close collaboration with Sales to support the full lifecycle of vendor and client programs—from initial setup through ongoing administration and optimization. Teams within this organization partner across functions to ensure vendor programs operate effectively, address issues as they arise, and support evolving business and client needs. The Sales Product Resource Team (SPRT) is responsible for the ongoing administration and operational support of vendor programs, working cross‑functionally with internal partners such as Credit, Documentation/Booking, Client Support, Pricing, and other stakeholders. The team plays a key role in sustaining vendor relationships, supporting program operations, and resolving non‑standard or complex issues to ensure continuity and a strong client experience.

Requirements

• Bachelor’s degree or equivalent work experience
• Typically eight to 10 years of related experience

Nice To Haves

• Considerable knowledge of Equipment Finance business lines
• Demonstrated leadership capability through formal or informal leadership roles, project leadership, or cross‑functional initiatives
• Ability to manage multiple priorities and address complex issues through collaboration and problem‑solving
• Exposure to more than one Equipment Finance business line or product area
• Experience supporting vendor programs, operational processes, or ongoing program administration
• Project management experience or involvement in cross‑functional initiatives
• Strong proficiency in Microsoft Excel, including data analysis and advanced formulas (e.g., lookups, Power Query)
• Familiarity with data visualization or reporting tools (e.g., Power BI) is a plus
• Ability to communicate effectively with a broad range of stakeholders and build collaborative working relationships

Responsibilities

• Lead and manage a team of individual contributors, including day‑to‑day work oversight, prioritization, coaching, and support
• Oversee ongoing administration and support of vendor programs within Equipment Finance, ensuring operational continuity and issue resolution
• Serve as an escalation point for complex or non‑standard vendor, program, or operational issues and facilitate timely resolution
• Collaborate cross‑functionally with internal partners such as Credit, Documentation/Booking, Client Support, Pricing, and other WCIBO stakeholders to address program needs and resolve exceptions
• Coordinate and contribute to projects and initiatives that support vendor programs, operational enhancements, or business needs
• Assess issues, identify appropriate resources, and guide problem‑solving across multiple teams and stakeholders
• Maintain an understanding of team processes, procedures, and operational workflows to provide coverage and guidance when needed
• Support effective communication with internal partners to ensure alignment, transparency, and timely follow‑up
• Utilize data and reporting tools to support decision‑making, issue resolution, and responses to vendor or internal inquiries

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager