Sales Process & Operations Analyst

Macrobond Financial AB•Austin, TX

23d

About The Position

We are seeking a Sales Process & Operations Analyst to strengthen our go-to-market engine through operational rigor, actionable insights, and process leadership. Reporting to the Head of Sales Operations, you will partner closely with Sales, Marketing, Finance, Customer Success, and Enablement to drive alignment and support efficient execution across the sales motion. In this role, you will serve as the primary operational support partner for our sales team—ensuring account executives, managers, and leadership have the tools, processes, and data needed to maximize productivity and achieve growth targets. You will play a critical role in reducing friction, maintaining process excellence, and enabling our sellers to spend more time selling.

Requirements

3–5 years of experience in Sales Operations or Revenue Operations, preferably in SaaS or B2B tech.
Strong proficiency with Salesforce (admin-level skills preferred).
Experience supporting a quota-carrying sales team.
Ability to identify operational gaps and implement scalable process improvements.
Strong analytical skills with expertise in Excel.
Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
Strong interpersonal and cross-functional collaboration skills.
Bachelor’s degree required
Highly analytical with strong Excel skills.
Organized, process-driven, and able to manage multiple priorities in a fast-paced environment.
Strong interpersonal skills and ability to work cross-functionally with Operations, Enablement, Marketing, Customer Success and Finance.

Nice To Haves

experience in a Private Equity–backed environment is a plus.
Bachelor’s degree and Private Equity experience preferred

Responsibilities

Own and optimize the end-to-end sales process to ensure clarity, consistency, and scalability.
Surface bottlenecks and recommend improvements that increase sales velocity and win rates.
Serve as the primary point of contact for all sales process-related queries.
Drive Salesforce excellence through data governance, workflow optimization, and maintaining system hygiene.
Ensure sales data accuracy to support forecasting, pipeline health, and executive reporting.
Manage and support sales tools (e.g., Gong or similar) and partner with RevOps on tool integrations.
Support day-to-day sales operations including lead routing, territory assignments, and pipeline QA.
Provide proactive, hands-on support to sellers to help maintain deal momentum and reduce operational noise.
Work cross-functionally with Marketing, Finance, Customer Success, and Enablement to ensure alignment across the sales motion.
Assist with the building of dashboards, reports, and performance metrics for sales reps, managers, and executives.
Provide insights and recommendations that improve sales performance and inform strategic decision-making.
Partner with Sales Enablement to feed relevant information that enables the updates of onboarding materials, process guides, and training content.