Hunting Sales Outfitter

Bass Pro Shops•Miami, FL
•Onsite

About The Position

The Sales Outfitter - Firearms maintains counter sales and customer service for firearms, along with floor and counter sales of other hunting merchandise. The role involves greeting and acknowledging customers promptly and in a friendly manner, handling merchandise with care, and providing customers with information, assistance, and direction. The position supports a pleasant and productive shopping experience and provides a legendary experience by helping customers make informed buying decisions. The Sales Outfitter is responsible for firearms sales processes, including ensuring that Form 4473 is completed thoroughly and accurately. The role also includes demonstrating products, organizing and maintaining merchandise at the gun counter and throughout the store, replenishing shelves, maintaining product knowledge, keeping up with advertised sales and pricing, assisting with seasonal merchandise moves, and keeping the work area clean and stocked. The position performs other duties as assigned and works under general supervision using established procedures and occasional independent judgment.

Requirements

  • High school diploma or equivalent.
  • 0–2 years of experience in retail.
  • Must be at least 21 years of age.
  • Knowledge of firearms and ammunition products.
  • Knowledge of ATF federal and state regulations.
  • Knowledge of firearm and ammunition customer service and sales, including GCA.
  • Ability to merchandise and stock merchandise.

Responsibilities

  • Support a strong commitment to world-class customer service and ensure a pleasant and productive shopping experience.
  • Greet and acknowledge customers promptly and in a friendly manner.
  • Help customers make buying decisions by identifying and evaluating their needs and making product recommendations.
  • Promote programs such as CLUB membership, VOC, and in-store pickup.
  • Ensure Form 4473 is completed thoroughly and accurately.
  • Develop the ability to demonstrate products to customers.
  • Organize and maintain merchandise for sales at the gun counter and in the retail store.
  • Replenish products on shelves according to merchandising guidelines.
  • Maintain product expertise through ongoing product knowledge training.
  • Stay knowledgeable about advertised sales and maintain pricing and signage.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and well stocked with supplies.
  • Follow company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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