Sales Outfitter - Firearms Part Time

Bass Pro Shops•Huntsville, AL

About The Position

The Sales Outfitter - Firearms maintains counter sales and customer service for firearms, along with floor and counter sales of other hunting merchandise. The role includes greeting and acknowledging customers promptly and in a friendly manner, handling merchandise with care, and providing customers with information, assistance, and direction. The position supports a strong commitment to world-class customer service and a pleasant, productive shopping experience. It assists customers with buying decisions by identifying and evaluating their needs, recommending products, and promoting programs such as CLUB membership, VOC, and in-store pickup. The Sales Outfitter ensures Form 4473 paperwork is completed thoroughly and accurately, develops the ability to demonstrate products, and maintains merchandise at the gun counter and throughout the store. The role also includes replenishing shelves according to merchandising guidelines, maintaining product knowledge through ongoing training, staying informed about advertised sales, maintaining pricing and signage, assisting with seasonal floor merchandise moves, keeping the work area clean and stocked, and following company policies and procedures. Other duties may be assigned. Work is performed under general supervision using established procedures, with occasional independent judgment and recommendations for improving work procedures, policies, and practices.

Requirements

  • High school diploma or equivalent.
  • Must be 21 years of age or older.
  • Knowledge of firearms and ammunition products.
  • Knowledge of ATF federal and state regulations.
  • Customer service and sales knowledge or experience with firearms and ammunition.
  • Knowledge of GCA.
  • Ability to merchandise and stock merchandise.

Responsibilities

  • Provide friendly, prompt customer service and help create a pleasant, productive shopping experience.
  • Identify and evaluate customers’ needs, recommend products, and promote programs including CLUB membership, VOC, and in-store pickup.
  • Ensure Form 4473 paperwork is completed thoroughly and accurately.
  • Develop the ability to demonstrate products to customers.
  • Organize and maintain merchandise at the gun counter and within the retail store.
  • Replenish products on shelves according to merchandising guidelines.
  • Maintain product expertise through ongoing product knowledge training.
  • Stay informed about advertised sales and maintain pricing and signage.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and stocked with supplies.
  • Follow company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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