Sales Order Specialist - CONTRACTOR

LG Electronics•Troy, MI

68d•Onsite

About The Position

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. What we can offer: A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. Driving better future mobility VS (Vehicle component Solutions) Company (https://www.lg.com/global/mobility) of LG Electronics focuses on commercializing environmentally responsible automotive components and core solutions based on LG's proprietary technologies. A leading provider of core components for global car manufacturers, VS Company is supporting the emerging trend of the vehicle industry. Sales Order Specialist - CONTACTOR Part-time position (20 hrs. per week) progressing to full-time position (40 hrs. per week) as workload increases.

Requirements

Associate's degree or equivalent 1+ year experience in OEM supply chain
1+ year experience in managing order and shipment processes through ERP systems, or in S&OP, Demand Planning, or Order Desk functions
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) and experience of managing ERP systems or other logistic/inventory management systems
Experience in manufacturing environment & OEM supply chain role (S&OP, Demand planning, Supply Planning) / (preferred)
Firm understanding of S&OP processes and principles
Excellent written/verbal communication and interpersonal skills
Strong organization and problem-solving skills with attention to details
Ability to work both independently and as part of a team in a fast-paced work environment, supporting after hours requests from various stakeholders located across different time zones to make on-time delivery.

Nice To Haves

Experience in manufacturing environments & OEM supply chain roles (S&OP, Demand Planning, Supply Planning)
Bilingual in both English & Korean

Responsibilities

Order Management:
Receive, review, and process customer orders accurately and efficiently, and ensure orders follow company specifications and requirements
Verify order details, including product specifications, quantities, and delivery dates
Coordination and Communication:
Liaise with necessary teams (e.g. sales, production, logistics) to ensure orders are accurately submitted and fulfilled on time
Detect, address, and resolve any order-related issues or discrepancies promptly
Provide regular updates to customers and internal stakeholders on order status and any potential delays
S&OP Support:
Assist in the preparation and execution of the S&OP process, including data collection and analysis
Collaborate with the S&OP team to align supply and demand forecasts with actual orders
Participate in S&OP meetings and contribute to discussions on inventory management, production planning, and demand forecasting
Data Management:
Maintain accurate and up-to-date records of customer orders, inventory levels, and delivery schedules
Generate and analyze reports to monitor order trends, identify potential issues, and support decision-making
Other duties may apply as assigned

Benefits

No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Eligible for the relevant benefit programs offered through our partner agencies.

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