Contractor Sales

Koopman Lumber Co • Indian Orchard, MA

4d • Onsite

About The Position

We’re looking for a Contractor Sales Consultant to deliver exceptional service to contractors, builders, and homeowners while driving sales in lumber and hardware. This role combines product expertise, sales support, and customer relationship building to ensure every customer leaves satisfied—and ready to return.

Requirements

• Knowledge of building materials (preferred).
• Strong communication skills (verbal, written, and telephone).
• Ability to operate POS/computer systems and perform basic math.
• Strong interpersonal skills and a customer-first mindset.
• Ability to follow policies, procedures, and safety practices.
• Ability to stand up to 8 hours per shift.
• Regularly lift, carry, push, or pull up to 50 lbs.
• Ability to bend, twist, squat, reach overhead, and perform manual tasks as needed.

Responsibilities

• Assist customers with lumber and hardware sales at the sales counter.
• Greet customers in person and on the phone with professionalism and urgency.
• Accurately input customer transactions, including quotes, orders, special orders, and returns into the POS system.
• Recommend products, alternatives, and add-ons to improve customer satisfaction and increase profitability.
• Stay informed on building materials, codes, and industry trends to provide knowledgeable solutions.
• Track purchase orders, open orders, and vendor confirmations for accuracy.
• Work closely with the Credit Department on customer accounts, credit applications, and returned checks.
• Maintain a clean, safe, and organized sales area.
• Promote teamwork and support company training programs to build product expertise.

Benefits

• Competitive pay (commensurate with experience).
• Comprehensive benefits package including health, dental, vision, 401(k) with company match, disability coverage, and employee discounts.
• Training and professional development opportunities.
• Supportive, family-owned company culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed