Sales Order Management Rep II (31551)

EBARA TECHNOLOGIES INCORPORATED • Sacramento, CA

18d • $30 - $33 • Onsite

About The Position

Under direct supervision, responsible for processing orders for materials or merchandise from direct customer contact.

Requirements

• High School diploma, Associate’s, or equivalent experience.
• Four (4) to Six (6) years of administrative experience, preferably in a professional office setting.
• Working knowledge of general policies and procedures.
• Strong Customer Relations skills.
• Sufficient PC skills to manage information and good ten-key data entry skills.
• Working knowledge of MS Office products, including Excel, Word, Outlook, and PowerPoint.
• Strong relationship-building skills with the ability to collaborate and work effectively with internal colleagues and customers.
• Demonstrated teamwork and organizational skills.
• Demonstrated excellent written and oral communication skills.
• Must be detail-oriented.

Responsibilities

• Responsible for processing orders for materials or merchandise from direct customer contact. (Essential)
• Create and monitor work orders to meet production and customer requirements. (Essential)
• Create sales orders, ensuring proper documentation and approvals are obtained prior to order booking. (Essential)
• Maintain customer files with sales purchase orders, sales orders, and other information. (Essential)
• Track sales shipment, delivery, and backlog activities, providing internal sales reports when needed. (Essential)
• Provide technical assistance to customers and sales personnel via telephone. (Essential)
• Act as a Liaison between customers and manufacturing, logistics, purchasing, sales, field service, and accounting to resolve status, production, delivery, and billing inquiries. (Essential)
• Provide status and data for weekly customer reporting. (Essential)
• Comply with EBARA safety policies, including participation in and completion of all required safety training. (Essential)
• Maintain a clean and safe working environment compliant with Ebara safety policies. (Essential)
• Perform other duties as assigned. (Non-essential)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees