Sales & Ops Planning Manager

Amports•Jacksonville, FL

2d•Onsite

About The Position

The Manager, Sales & Operations Planning (S&OP) is responsible for managing the S&OP process to align customer demand, operational capacity, and financial objectives across the organization. This role leads the weekly S&OP cycle and serves as the primary facilitator of cross-functional alignment between Sales, Operations and Finance to deliver a consensus operating plan that supports customer commitments, optimizes resource utilization, and drives profitable growth.

Requirements

Strong knowledge of Sales & Operations Planning, forecasting, and capacity planning
Advanced analytical and problem solving skills
Strong business and financial acumen, including understanding of cost drivers and trade-offs
Ability to influence and collaborate across multiple functions and leadership levels
Excellent written, verbal, and facilitation skills
High proficiency in Excel and business intelligence tools (e.g., Power BI)
Bachelor’s degree in Operations Management, Supply Chain, Engineering, Business Analytics, Finance, or a related field
Minimum five (5) of progressive experience in Sales & Operations Planning, demand planning, supply planning, operations, or marketing analytics
Experience leading cross functional planning processes in an operational environment
Ability to travel freely in US and Mexico is required.
Must be able to obtain TWIC (Transportation Worker Identification Credential).

Nice To Haves

Master’s degree (MBA or equivalent)
Experience in automotive logistics, terminal operations, or asset intensive service environment
Experience with customer service and acting as an intermediary between operations and customer groups

Responsibilities

Own and manage the end to end S&OP process, including data gathering, demand planning, supply planning, reconciliation, and executive review.
Develop and maintain demand forecasts by customer, service mix, and location using historical data, customer inputs, and market insights.
Translate demand forecasts into operational capacity plans, balancing labor, space, equipment, and other constraints across the terminal network.
Identify risks, gaps, and tradeoffs between demand and supply; develop scenario analyses and recommendations for leadership decision-making.
Facilitate cross functional S&OP meetings and executive reviews, ensuring alignment, accountability, and timely escalation of issues.
Define, monitor, and report S&OP KPIs including forecast accuracy, capacity utilization, service performance, and financial impact.
Partner with Finance to ensure alignment between the operating plan, budget, and mid-range financial plans.
Lead, mentor, and develop S&OP analysts, providing guidance on forecasting methods, analytics, and process improvement.
Drive continuous improvement of S&OP tools, data quality, reporting, and automation.
Support the development and enforcement of standardized S&OP governance, roles, and operating procedures across Amports.
Ad hoc analysis and projects as directed