Sales Ops Manager

Momence

4h • Remote

About The Position

The Sales Operations Manager will play a critical role in enabling and scaling our sales organization. You will work at the intersection of sales, marketing, data, process, and technology to ensure our sales team has the tools, insights, and operational foundation to perform effectively. Your efforts will directly support revenue growth, quota attainment, and lifecycle efficiency within our customer base. In this role, you will:
Partner with Sales, Marketing, and Revenue leaders to define, measure and report on key sales metrics, top funnel data flows, pipeline health, deal progression, conversion rates, win/loss analysis and forecast accuracy
Maintain and optimize our CRM (HubSpot) and sales tech stack: ensure data integrity, manage workflows, create dashboards and reports, automate repetitive tasks
Build and document scalable processes to optimize efficiency reduce friction
Support enablement by coordinating training materials, onboarding new team members, managing playbooks, and ensuring consistent use of tools and processes
Inform territory and quota planning, compensation plan modeling, forecasting, and resource allocation
Liaise between teams to ensure alignment, feedback, and continuous improvement
Monitor and identify operational bottlenecks, propose improvements, and implement solutions
Support data hygiene (clean pipelines, accurate CRM records, minimal duplication, and reliability)
Generate regular reports and insights for leadership
Manage and optimize marketing automation workflows (ideally in Hubspot) to ensure accurate lead capture, scoring, routing, and lifecycle progression
Develop and maintain documentation for processes, lead management, scoring, routing, and campaign operations
This role supports sales teams within Momence’s go to market engine. The work of the Sales Operations Manager will directly impact Sales Development Representatives, Account Executives and Account Development Representatives, and Marketing Operations. You’ll partner regularly with stakeholders across all global Revenue teammates, as well as occasionally with Product and Engineering.
This is a full time, exempt, remote role for which we’re considering qualified candidates from any location in the United States. Teammates you'll likely collaborate most closely with are located in the US-Mountain time zone.

Requirements

• Strong CRM administration and optimization experience, including the ability to successfully lead others in appropriate workflows; able to build dashboards, reports, workflows, and automations
• 3 - 5+ years of progressive Sales Operations experience
• Experience selling, or enabling and supporting the sales, at a SaaS company
• Success maintaining pipeline hygiene
• Foundational understanding of top-to-bottom sales funnel progression
• Strong data analysis experience utilizing Sheets or Excel modeling
• Marketing automation experience
• Clear communication skills, with the ability to clearly document processes, partner cross-functionally, and collaborate synchronously and asynchronously with multiple teams and stakeholders
• Experience designing, facilitating, presenting, and tracking the success of Sales enablement materials to support success at all funnel stages
• A self-driven desire to learn, grown, and develop in a multi-faceted role

Nice To Haves

• You’re a proactive problem-solver who’s willing to identify, interrogate, and propose and implement solutions to, sales optimization opportunities without being directly prompted
• You’re organization, collaboration, and prioritization skills mean you’re comfortable owning projects from design to delivery
• You can speak to specific experience building scalable sales processes, specifically lead routing, opportunity creation, and quoting
• Strong presentation skills; you can communicate ideas and enablement materials clearly, engagingly, and charismatically!
• CRM expertise within Salesforce, or - even better - within HubSpot
• Marketing automation experience within HubSpot and/or Marketo
• Experience working in growth-stage companies
• Experience working remotely, ideally in a globally distributed team
• Personal or professional experience working with business owners in the customer verticals we serve (fitness, yoga, wellness, spas and salons, classes, etc.)

Responsibilities

• Partner with Sales, Marketing, and Revenue leaders to define, measure and report on key sales metrics, top funnel data flows, pipeline health, deal progression, conversion rates, win/loss analysis and forecast accuracy
• Maintain and optimize our CRM (HubSpot) and sales tech stack: ensure data integrity, manage workflows, create dashboards and reports, automate repetitive tasks
• Build and document scalable processes to optimize efficiency reduce friction
• Support enablement by coordinating training materials, onboarding new team members, managing playbooks, and ensuring consistent use of tools and processes
• Inform territory and quota planning, compensation plan modeling, forecasting, and resource allocation
• Liaise between teams to ensure alignment, feedback, and continuous improvement
• Monitor and identify operational bottlenecks, propose improvements, and implement solutions
• Support data hygiene (clean pipelines, accurate CRM records, minimal duplication, and reliability)
• Generate regular reports and insights for leadership
• Manage and optimize marketing automation workflows (ideally in Hubspot) to ensure accurate lead capture, scoring, routing, and lifecycle progression
• Develop and maintain documentation for processes, lead management, scoring, routing, and campaign operations

Benefits

• Medical, dental and vision benefits
• Home office equipment
• A competitive salary, paid bi-weekly
• Flexible vacation policy - we encourage you to take time for yourself, whether it be a vacation, mental wellness day, etc.
• A robust holiday calendar, including your birthday off
• Annual reimbursement stipend to support your health, wellness, and lifestyle
• 100% US remote position
• A collaborative, supportive team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed