Sales Operations Vice President

WellpathFranklin, TN

About The Position

The VP of Sales Operations is responsible for improving the performance, efficiency, and effectiveness of the organization’s growth operations. This role leads process improvement, analytics, CRM governance, and sales enablement to support business development and partner retention. The position drives cross-functional alignment, data transparency, and operational excellence across sales and marketing efforts. This role combines strategic oversight with data-driven decision-making to support growth within the organization.

Requirements

  • Bachelor’s degree required and/or related experience.
  • 5+ years in the correctional industry working in operations, sales, marketing operations, or business development leadership.
  • Experience in healthcare, correctional health, or public sector environments strongly preferred.
  • Preferred background in healthcare, or corrections, with experience operations, securing business through RFPs, bid processes, and/or working with government agencies.
  • Strong analytical, leadership, and strategic planning skills, with the ability to translate market insights into actionable growth strategies.
  • Excellent communication, collaboration, and interpersonal skills, with a track record of building and maintaining client and stakeholder relationships.
  • Ability to work effectively in a team environment and collaborate across functional teams

Nice To Haves

  • Strong networks and relationships with key players in correctional industry to boost business development potential is desired

Responsibilities

  • Lead sales operations execution, including forecasting, territory planning, performance reporting, and competitive analysis.
  • Oversee CRM governance and data strategy to ensure accurate pipeline management, tracking, and visibility across the organization.
  • Partner cross-functionally with sales, marketing, operations, finance, legal, and proposal teams to support growth initiatives.
  • Develop and maintain dashboards, analytics tools, and executive reporting to monitor pipeline health and performance trends.
  • Drive sales enablement, competitive strategy, and a culture of accountability through data-driven insights and continuous improvement.

Benefits

  • Medical
  • Dental
  • Vision
  • Paid time off
  • 401k
  • DailyPay, receive your money as you earn it!
  • Tuition Assistance and dependent Scholarships
  • Employee Assistance Program (EAP) including free counseling and health coaching
  • Company paid life insurance
  • Tax free Health Spending Accounts (HSA)
  • Wellness program featuring fitness memberships and product discounts
  • Preferred banking partnership and discounted rates for home and auto loans
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