Sales Operations Specialist - New Home Solar
About The Position
MARS Builder Solutions partners with residential homebuilders to deliver high-quality roofing and solar solutions for new construction communities. Our team is committed to providing exceptional service, reliable project execution, and long-term value to our builder partners. We are seeking a highly organized Sales Operations Specialist to support our growing Sales team by coordinating the administrative and operational activities that move projects from bid opportunity through completion. This role is ideal for someone who enjoys working in a collaborative environment, managing multiple priorities, and helping deliver an outstanding customer experience.
Requirements
- Two (2) or more years of experience in sales operations, project coordination, administrative support, or a related role.
- Strong organizational skills with exceptional attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Proficiency with Microsoft Office, including Outlook, Excel, and Word.
Nice To Haves
- Experience using CRM and ERP systems preferred.
- Experience in roofing, construction, residential homebuilding, or a related industry is strongly preferred.
- Familiarity with bid processes, contracts, construction documentation, or estimating software is a plus.
Responsibilities
- Receive, review, and process incoming bid invitations and opportunities from builder partners.
- Create and maintain organized project folders for each bid opportunity.
- Maintain accurate sales opportunity records within the CRM, including activity tracking, follow-up reminders, and pipeline reporting.
- Coordinate with the Estimating team to ensure bid deadlines and builder timelines are met.
- Prepare, distribute, and track customer contracts through the signature process.
- Partner with the Compliance team to ensure all required project documentation is complete and submitted.
- Create and maintain project records within the ERP system.
- Register manufacturer warranties and coordinate warranty documentation upon project completion.
- Provide administrative and operational support to the Sales team.
- Maintain accurate records while delivering exceptional customer service to both internal and external stakeholders.
Benefits
- Medical, Dental, and Vision Insurance
- Company-paid Basic Life and AD&D Insurance
- 401(k) Retirement Plan with Company Match
- Paid Time Off (PTO)
- Paid Company Holidays (x6)
- Opportunities for professional growth and career development
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
