About The Position

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. Role Overview: Sales Operations Specialist Richmond, VA | In office, Monday – Friday At CoStar Group, our finance group centralizes transaction processes, providing accurate reporting, financial resolutions, and proper forecasting analysis. Joining the team offers access to financial specializations, including accounts payable, accounts receivable, cash and asset management, client contracts and billing, and revenue recognition. The primary responsibility of the Sales Operations Specialist is to partner with the sales organization to provide licensing and pricing expertise and to support sales territories and book of business creation. This team serves as trusted advisors to help the sales team move contract proposals through the quote to cash process quickly and seamlessly. The Sales Operations Specialist will be responsible for ensuring that accurate pricing is provided to existing and prospective clients. They will also ensure alignment with company policy, and triage approvals for any non-standard requests. This individual will work cross-functionally within the business to deliver successful solutions to our clients.

Requirements

  • Bachelor's degree required from an accredited, not-for-profit, in-person college/university
  • A track record of commitment to prior employers
  • 4+ years’ experience in sales, sales-oriented finance, sales operations, or pricing analytics for sales with proven success navigating complex proposals quotes and contracts
  • Experience working cross-functionally with Sales, Legal, Contracts and Finance
  • Demonstrated effective verbal and written communication skills
  • Basic Microsoft Excel skills
  • Flexibility to work standard shift hours of 10AM - 7PM EST

Responsibilities

  • Develop in-depth knowledge of CoStar’s licensing and pricing models to provide contract proposal support to our field sales teams.
  • Review and approve proposals submitted through our customer relationship management (CRM) system by the sales’ teams, considering and resolving any compliance, software revenue recognition or legal issues prior to deal closure.
  • Assist senior sales leadership with the analysis and subsequent creation and management of sales territories and Books of Business.
  • Maintain sales records and provide additional support during the process of a sale.
  • Work closely with sales, finance, and marketing to continuously review pricing structure, rates and discounts on existing and new product offerings to ensure competitive market placement.
  • Create recommendations on standard deal structure models.
  • Provide reports and analysis in order to advise management.
  • Act as a subject matter expert on sales process and procedures.
  • Serve as subject matter and policy expert for all matters related to software pricing, commercial terms as well as legal compliance.
  • Conduct market research to identify potential competitors for the sales team.
  • Identify internal process improvement initiatives related to proposal and pricing workflows.

Benefits

  • Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
  • Life, legal, and supplementary insurance
  • Virtual and in person mental health counseling services for individuals and family
  • Commuter and parking benefits
  • 401(K) retirement plan with matching contributions
  • Employee stock purchase plan
  • Paid time off
  • Tuition reimbursement
  • On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
  • Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
  • Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
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