Sales Operations Specialist

Ceros

4h•$60,000 - $75,000•Remote

About The Position

At Ceros, you’ll help ambitious brands create digital experiences that people actually want to explore. Our platform gives marketers and designers the flexibility to design, build, and publish immersive content. All without code. With Ceros, teams move faster, scale smarter, and deliver work that makes a real impact. Customers report engagement times that are 80% longer and conversion rates more than 20% higher on Ceros-built experiences. That kind of performance is why leading brands like Workday, Colliers, and McKinsey rely on us. Working here means shaping the future of digital experiences and joining a team that values bold ideas, creativity, and purpose-driven work. We are transforming our sales organization by balancing human value with AI efficiency. We are looking for a Sales Operations Specialist to serve as the operational linchpin of our outbound function. In this role, you will bridge the gap between our SDR team and our internal AI tooling (Scrap-e). Your goal is to own the "backend" of the sales process - list building, data hygiene, and campaign logistics - to free up our SDRs to focus on high-value strategic cold calling. While we utilize advanced automation, this role requires human insight, nuance, and judgment to ensure quality control. You will be responsible for all prospect list building and management as well as using Hubspot, Salesloft and Amplemarket to upload and manage email/LinkedIn campaigns. You should be comfortable and work quickly in Google Sheets.

Requirements

Bachelor's degree required.
Must have experience and confidence using Google Sheets.
Comfortable using AI tools (ChatGPT, Gemini etc.) and eager to learn proprietary internal tools.
Able to follow complex workflows precisely and suggest improvements where you see inefficiencies.
You are diligent, able to work efficiently, detail-oriented, and tech-savvy.
You understand that in an AI-driven world, the quality of the input dictates the quality of the output.

Nice To Haves

Prior experience in sales operations, as an SDR, or in a Data Specialist role is a plus but not required.
Familiarity with the B2B SaaS sales cycle is helpful but not required.
Experience cleaning lead exports or mail merges, and spotting anomalies that automation might miss is helpful in this role.
Experience with HubSpot, Salesloft, or LinkedIn Sales Navigator is a bonus.
Familiarity with Amplemarket, UserGems, or similar platforms is a major plus.

Responsibilities

AI-Assisted List Building: Utilize our internal AI tool (Scrap-e) and LinkedIn Sales Navigator to build target contact lists from 300+ companies weekly within our core target market.
Data Hygiene: rigorous cleaning of prospect lists before importing them into our CRM (HubSpot). Ensure all data fields are accurate and formatted correctly to prevent automation errors.
Upload & Management: seamless upload of clean data into Salesloft and Amplemarket, ensuring all contacts are routed to the correct SDR.
Email Logistics: Manage the sending of daily outbound emails across the SDR team, ensuring consistency and volume targets are met.
Intent-Driven Outreach: Execute specialized campaigns based on high-intent signals via Common Room and UserGems (e.g., job changes, high-scoring web visitors, social engagement).
Specialized Sequences: Manage ops for specific campaign types including Snapshot, MarkUp, Pre/Post Event, and Ghosted sequences.
LinkedIn Automation: Oversee automated connection requests, profile views, and message outreach via Amplemarket.
Tech Stack Management: Act as the primary operator for our outreach stack, including Salesloft, Amplemarket, LinkedIn Sales Navigator, CommonRoom and Hubspot.
Deliverability Monitoring: Monitor and optimize email warming tools to ensure high deliverability rates.
New Tool Onboarding: Collaborate with IT, RevOps, and SDR Managers to vet and onboard new AI tools that can further streamline our process.

Benefits

Global remote-first organization
Stock options
Premium health insurance
401K matching
Paid parental leave after a year of employment: 16 weeks for primary caregivers, 4 weeks for secondary caregivers
Flexible vacation days
Paid Sick days
Stipend for your home office setup
Excellent gear (Macbook Air, external monitor, etc.)
Stipend towards experiences in which Cerosians can collaborate, educate, and create social connections with one another
Unlimited access to co-working spaces around the globe