Sales Operations Specialist

Protolabs•Maple Plain, MN

3d•$65,700 - $87,600•Hybrid

About The Position

The Sales Operations Specialist is a critical resource to directly support our sales leadership in achieving their objectives, evolving the organization and maximizing operational efficiencies. The Sales Operations Specialist is a problem solving, forward thinking, engaged listener and action-oriented leader. You take pride in the support of others, align your successes to those teams, and ultimately feel ownership in the effectiveness and overall impact that you contribute to the team. You thrive on empowering progress, supporting others and getting things done. This is a hybrid role being onsite in Maple Plain, MN on Tuesday, Wednesday, and Thursday.

Requirements

3+ years of Salesforce CRM experience (administrator certification desirable)
3+ years of experience operating within or directly supporting a dynamic sales organization
Strong financial acumen with strong proficiency in Excel
General comprehension of commission calculations, compensation plans and compensation philosophies
General comprehension of traditional sales practices such as CRM utilization, sales process adherence, KPI tracking and compensation philosophies
Experience working with sellers and sales managers, marketing and customer success
Experience supporting and coordinating critical sales processes including Forecasting and Pipeline reviews, Quarterly Business Reviews and Annual Planning activities
Experience designing, influencing, monitoring and improving sales processes including sales development and prospecting, opportunity and account management and account strategy design
Quality communicator capable of delivering messages across all levels of the organization and across multiple mediums (presentations, written and oral)
A project management mindset to facilitate organization and coordination across multiple teams with a focus on action and results
Ability to leverage available tools and systems (Salesforce, Microsoft Office, Hubspot, Domo, etc.) to effectively coordinate and manage multiple objectives
Ability to work independently and own projects as assigned to completion

Responsibilities

Support the Revenue Operations Business Partner with driving operational efficiency, best practice adoption, project management and other duties as assigned
Support GTM Initiatives with impactful analytical and operational support, including documenting processes and policies
Function as a problem-solver, acting as a source for sales leadership to look to for assistance with solving operational complexities and issues
Manage Sales Operations Requests from the sales team and other data updates on a daily basis
Deliver impactful data analysis with a focus on actionable insights that directly align to business objectives
Administer the calculation and validation of commissions for the sales organization, leveraging tools and support from the GTM Data Analytics team and the Revenue Operations Business Partner
Support the simplification or centralization of administrative tasks currently performed by the sellers to deliver a more efficient experience
Support change management with documented work instructions and personal support
Serve as a project manager for critical projects and initiatives, keeping robust documentation, delivering effective and frequent communication and emphasizing results and completion
Take part and pride in the success of the team, contributing to productivity and efficiency in a meaningful way every day