Sales Operations Specialist

Proto Labs•Maple Plain, MN

4d•$65,700 - $87,600•Hybrid

About The Position

Be yourself at Protolabs Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams. Why Protolabs? We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It's our people who fuel our creativity and make our culture feel like home. Join our team as a Sales Operations Specialist! This is a hybrid role being onsite in Maple Plain, MN on Tuesday, Wednesday, and Thursday. The Sales Operations Specialist is a critical resource to directly support our sales leadership in achieving their objectives, evolving the organization and maximizing operational efficiencies. The Sales Operations Specialist is a problem solving, forward thinking, engaged listener and action-oriented leader. You take pride in the support of others, align your successes to those teams, and ultimately feel ownership in the effectiveness and overall impact that you contribute to the team. You thrive on empowering progress, supporting others and getting things done.

Requirements

3+ years of Salesforce CRM experience (administrator certification desirable)
3+ years of experience operating within or directly supporting a dynamic sales organization
Strong financial acumen with strong proficiency in Excel
General comprehension of commission calculations, compensation plans and compensation philosophies
General comprehension of traditional sales practices such as CRM utilization, sales process adherence, KPI tracking and compensation philosophies
Experience working with sellers and sales managers, marketing and customer success
Experience supporting and coordinating critical sales processes including Forecasting and Pipeline reviews, Quarterly Business Reviews and Annual Planning activities
Experience designing, influencing, monitoring and improving sales processes including sales development and prospecting, opportunity and account management and account strategy design
Quality communicator capable of delivering messages across all levels of the organization and across multiple mediums (presentations, written and oral)
A project management mindset to facilitate organization and coordination across multiple teams with a focus on action and results
Ability to leverage available tools and systems (Salesforce, Microsoft Office, Hubspot, Domo, etc.) to effectively coordinate and manage multiple objectives
Ability to work independently and own projects as assigned to completion

Responsibilities

Support the Revenue Operations Business Partner with driving operational efficiency, best practice adoption, project management and other duties as assigned
Support GTM Initiatives with impactful analytical and operational support, including documenting processes and policies
Function as a problem-solver, acting as a source for sales leadership to look to for assistance with solving operational complexities and issues
Manage Sales Operations Requests from the sales team and other data updates on a daily basis
Deliver impactful data analysis with a focus on actionable insights that directly align to business objectives
Administer the calculation and validation of commissions for the sales organization, leveraging tools and support from the GTM Data Analytics team and the Revenue Operations Business Partner
Support the simplification or centralization of administrative tasks currently performed by the sellers to deliver a more efficient experience
Support change management with documented work instructions and personal support
Serve as a project manager for critical projects and initiatives, keeping robust documentation, delivering effective and frequent communication and emphasizing results and completion
Take part and pride in the success of the team, contributing to productivity and efficiency in a meaningful way every day