Sales Operations Specialist
About The Position
We are a leading, award-winning manufacturer in the cannabinoid space, committed to innovation, precision, and measurable commercial impact. We partner closely with sales, marketing, and manufacturing to deliver exceptional customer experiences and scalable revenue growth. The Sales Operations Specialist will drive operational efficiency and provide data-driven insights within a fast-paced sales organization operating in the regulated consumer packaged goods (CPG) industry. Reporting directly to the Director of Sales, this role functions as an independent contributor supporting B2B wholesale and distribution channels
Requirements
- 5–7 years in sales operations, sales enablement, analytics, or related roles.
- Experience in regulated industries and B2B wholesale/distribution preferred.
- Advanced Excel skills (pivot tables, formulas, dashboards).
- Working knowledge of CRM and ERP tools (HubSpot, Acumatica preferred).
- Strong analytical, communication, and cross-functional collaboration skills.
Responsibilities
- Manage order submission, invoicing, and compliance validation across systems (e.g., NABIS, LeafLink, HubSpot, Acumatica).
- Create and distribute sales and inventory reporting, including dashboards, replenishment reporting, and out-of-stock tracking.
- Support customer and account needs related to availability, pricing, order status, and payment tracking.
- Partner cross-functionally with Sales, Operations, Marketing, and Finance to ensure smooth order handoffs and alignment.
- Identify opportunities for automation and process improvement through data analysis and AI tools.
Benefits
- Opportunities for professional growth and career progression within a fast-growing company.
- A collaborative and supportive work environment.
- Access to learning and development programmes to build systems and analytics capability.
- Flexible working arrangements to support work–life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
