Sales Operations Specialist II

Mountain Hardware • Richmond, CA

12d • $67,900 - $105,300 • Hybrid

About The Position

The Sales Operations Specialist II provides operational support and expertise to enable the Sales organization to function efficiently. This role focuses on executing processes, improving workflows, and delivering high-quality service to internal and external partners.

Requirements

• Bachelor’s degree, applicable certification, or equivalent experience.
• 2–4 years of professional experience with proficiency in tools, systems, and procedures.
• Strong data analysis skills and advanced Excel functions.
• Ability to manage and coordinate multiple projects simultaneously.
• Understanding of object-relational databases and ability to translate complex requirements into clear deliverables.
• Excellent communication and presentation skills.
• Logical and technical problem-solving ability.
• Ability to travel up to 20%.

Nice To Haves

• Salesforce CRM certification preferred.

Responsibilities

• Sales Support & Process Execution: Execute tasks and processes that support the Sales team and identify opportunities for efficiency improvements. Provide a high level of service to the Sales team and cross-functional partners. Implement best practices to streamline workflows and improve operational performance.
• Cross-Functional Collaboration: Communicate with cross-functional teams and learn other areas of the business to solve problems within the Sales organization. Act as a liaison between Sales, Marketing, and Operations to ensure alignment on initiatives and timely delivery of assets. Coordinate information flow to ensure ongoing process or program execution.
• Sample & Showroom Management: Track and organize samples and showroom for internal and external meetings. Manage logistics for seasonal presentations and account meetings.
• Documentation & Training: Maintain documentation and training materials for processes and tools. Support onboarding and training for new tools and initiatives. Present information in a clear, concise manner for various audiences.
• Innovation & Testing: Assist in testing new tools, processes, and initiatives to improve sales operations. Provide feedback and recommendations for system enhancements and process improvements.
• Administrative Support: Perform other duties as assigned, including scheduling meetings and supporting ad hoc projects.

Benefits

• Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match.
• Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).
• In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services.
• We have extensive wellness benefits, employee discounts and a generous time off program available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees