Sales Operations Senior Manager

Accenture•Milwaukee, NY

2d•Remote

About The Position

We are seeking an experienced Senior Sales Operations Manager to drive operational excellence and take ownership of critical revenue processes. This role requires a proactive leader to optimize the Go To-Market (GTM) technology stack, streamline operations, and deliver actionable insights to align teams, including Sales, Marketing, Customer Success, and FP&A. The ideal candidate will execute strategic initiatives, enhance data-driven decision-making, and ensure seamless collaboration across cross-functional teams.

Requirements

Minimum of 7 years experience in Revenue Operations or Sales/Sales Operations
Minimum of 4 years experience in Salesforce administration and ecosystem tools
Minimum of 4 years experience in analytics/analytics tools (Excel, Tableau, SQL, etc.)

Nice To Haves

Strong understanding of GTM strategies, SaaS metrics, and operational frameworks.
Exceptional communication and project management skills, with the ability to drive alignment and execution
Demonstrated success in executing large-scale operational initiatives and delivering measurable results.

Responsibilities

Develop and execute GTM strategies, including pricing, packaging, segmentation, and territory planning.
Establish and maintain KPIs and ensure alignment with organizational goals and operational execution.
Contribute to annual planning, including compensation plans, headcount forecasting, and pipeline analysis.
Act as the primary owner of the GTM technology stack, including Salesforce, LinkedIn Sales Navigator, Apollo.io, Orum, and CPQ tools.
Define and maintain the Salesforce product vision, strategy, and roadmap to align with business goals.
Manage relationships with Salesforce and third-party vendors, overseeing contracts, licensing, and technical requirements.
Prioritize development backlogs based on business impact, stakeholder input, and feasibility.
Collaborate with key stakeholders to gather and refine business requirements and ensure alignment across teams.
Act as the main point of contact for operational initiatives, providing guidance and strategic insights.
Facilitate regular stakeholder meetings to align priorities and identify process optimization opportunities.
Lead the management of Salesforce as the system of record, ensuring data hygiene and alignment with FP&A metrics.
Oversee forecasting and pipeline management processes, utilizing advanced analytics to drive actionable insights.
Manage deal desk operations, including CPQ development, pricing strategies, and discount approvals.
Create and maintain dashboards and reporting structures to provide real-time insights into KPIs and revenue trends.
Deliver data-driven recommendations to executives and Boards, influencing strategic decisions.
Ensure data integrity across all systems and alignment between CRM and FP&A platforms.
Monitor industry trends, Salesforce updates, and emerging technologies to enhance operational capabilities.
Recommend and implement third-party tools and solutions that complement the existing tech stack.
Foster a culture of continuous improvement through feedback loops and iterative enhancements.