Sales Operations Senior Analyst - Hybrid in New York, NY

UnitedHealth Group•New York, NY

1d•Hybrid

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. If you live near New York, NY, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

Requirements

Bachelor’s degree or equivalent work experience
Sales insurance license(s) as required by state law in residential and non-residential states within assigned territory, or willingness to obtain upon hire
2+ years of experience in a healthcare administrative, operations, or sales role
Ability to work independently and collaboratively within a team environment
Strong presentation skills and the ability to deliver compelling presentations
Solid communication, negotiation, and interpersonal skills
Access to reliable transportation and valid US driver’s license with the ability to travel as needed
All Telecommuters will adhere to UnitedHealth Group’s Telecommuter Policy.

Responsibilities

Serve as a consultative resource to Brokers and General Agents, providing guidance on competitive insights, products, processes, quoting, and sales solutions
Build and maintain strong relationships with Brokers and General Agents to drive engagement, sales, and overall market excellence
Conduct in-person Broker and General Agent meetings and lead Open Enrollment sessions across the NY, NJ, and CT metro area
Collaborate with Sales Account Executives (AEs), Brokers, General Agents, and internal teams to ensure alignment, consistency, and successful execution throughout the sales and implementation process
Manage the end-to-end quoting process, including reviewing documentation, gathering missing information, utilizing appropriate systems, and ensuring accuracy of submissions
Process and track quote requests through established systems, ensuring adherence to inventory management protocols and turnaround time expectations
Partner with internal and external stakeholders (e.g., underwriting, case installation teams) to resolve escalations and ensure cases progress efficiently through contract issuance
Utilize multiple systems and tools (e.g., Excel, Solaris, Outlook, PowerPoint) to manage work, support reporting, and facilitate internal and external communication
Effectively manage multiple priorities through strong organization, proactive planning, and continuous learning, while supporting team initiatives and key business projects
Coordinate and support virtual and in-person meetings, including scheduling, materials, logistics, and follow-up actions
Maintain well-organized files, records, and reference materials to support efficient operations and decision-making