Sales & Operations Planning Manager (S&OP)

JDRF Electromag Engineering Inc.•Mississauga, ON

64d•CA$100,000 - CA$125,000

About The Position

The S&OP Manager will own and drive JDRF’s Sales & Operations Planning (S&OP) process across forecasting, supply planning, inventory management, outsourced manufacturing, procurement coordination, and supplier performance. This role has been expanded to include a stronger focus on Microsoft Dynamics 365 / Business Central system optimization, workflow automation, and supporting the development of ERP extensions to improve supply planning efficiency and scalability. The role will play a critical part in aligning demand, supply, production capacity, inventory strategy, and operational execution to support company growth and customer delivery objectives. The successful candidate will work cross-functionally with Operations, Engineering, Procurement, Finance, and Leadership teams while leveraging Microsoft Business Central / Dynamics ERP systems to improve planning accuracy, operational visibility, and supply chain performance.

Requirements

Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, Operations Management, or a related field.
5+ years of experience in supply chain management, manufacturing planning, S&OP, or production planning within the electronics manufacturing industry.
Hands-on experience working with outsourced manufacturing environments and supplier management.
Experience coordinating cross-functional planning activities across operations, procurement, and manufacturing teams.
Hands-on experience using Microsoft Business Central or MS Dynamics ERP/MRP systems in a manufacturing environment is required.
Strong understanding of inventory planning, forecasting, supply planning, and manufacturing operations.
Strong analytical, reporting, and problem-solving capabilities.
Advanced proficiency with Microsoft Excel and operational reporting tools.
Excellent communication, organizational, and stakeholder management skills.
Strong negotiation and supplier management capabilities.
Ability to manage multiple priorities in a fast-paced, evolving environment.
Proactive mindset with strong ownership and accountability.

Nice To Haves

Strong experience with Microsoft Dynamics 365 / Business Central ERP systems in a manufacturing environment is strongly preferred.
Experience working within Microsoft partner ecosystems or advanced ERP environments involving configuration, workflow optimization, or system enhancement is an asset.
Experience with ERP automation, workflow optimization, or Microsoft Power Platform tools (Power BI, Power Automate, Power Apps) is a strong asset.
APICS CPIM (Certified in Planning and Inventory Management) is strongly preferred.
Candidates actively pursuing CPIM will also be considered.

Responsibilities

Lead and manage the company’s S&OP planning process and cadence.
Develop demand and supply plans aligned with business objectives and customer requirements.
Coordinate forecasts, production planning, and inventory strategies across internal stakeholders and external manufacturing partners.
Monitor forecast accuracy, inventory levels, and supply risks while driving continuous improvement initiatives.
Support executive decision-making through operational planning insights, reporting, and KPI analysis.
Develop and maintain production and supply schedules for outsourced manufacturing operations.
Coordinate timelines, production priorities, and capacity planning with contract manufacturers and suppliers.
Forecast material and resource requirements to prevent shortages and production delays.
Oversee inventory planning strategies to optimize stock levels while minimizing operational risk and excess inventory.
Manage inbound and outbound logistics activities to support on-time customer delivery.
Manage relationships with suppliers, contract manufacturers, and logistics partners.
Evaluate supplier performance related to quality, delivery, responsiveness, and cost objectives.
Collaborate with Engineering, Manufacturing, and Quality teams to ensure compliance with product specifications and operational requirements.
Support sourcing initiatives, pricing discussions, and supplier negotiations.
Utilize Microsoft Business Central / MS Dynamics ERP systems to manage planning, inventory, purchasing, and operational reporting activities.
Improve ERP data integrity, planning workflows, and reporting accuracy.
Develop and maintain KPIs, dashboards, and operational reports for leadership review.
Drive process improvements across supply chain planning, inventory management, and manufacturing operations.
Support development and enhancement of ERP workflows, including automation opportunities, configuration improvements, and supply planning process optimization within the Microsoft Dynamics / Business Central environment.
Leverage Microsoft ecosystem tools (Business Central, Dynamics 365, Power Platform) to automate and improve supply planning and reporting workflows.
Monitor supply chain and manufacturing costs while identifying opportunities for optimization and efficiency improvements.
Identify and mitigate operational risks related to supply constraints, component shortages, logistics disruptions, and supplier capacity.
Support contingency planning and business continuity initiatives.