Sales & Operations Optimization Manager

Bray International, Inc.

14h•Remote

About The Position

The Sales & Operations Optimization Manager serves as a strategic liaison between sales and operations teams to drive commercial excellence, operational efficiency, and customer satisfaction. This role is responsible for managing complex sales processes, coordinating cross-functional initiatives, and optimizing internal workflows to support revenue growth and customer retention across North America.

Requirements

Strong technical acumen in Excel PivotTable creation and data analysis.
Exceptional communication & relationship-building skills with internal/external teams.
Proven ability to manage complex projects under deadlines with cross-functional teams.
Analytical mindset with proficiency in interpreting sales and operational data.
Providing actionable insights that support GM, VP, and executive decision-making.
Interpreting sales performance data to inform strategic planning and grow revenue.
At least 3 years experience in technical inside sales, data analytics, and/or sales management, ideally within the process flow industry.
Valid driver’s license required with reliable personal transportation.
Must meet Bray’s Drivers Policy requirements, including background, physical, credit check, and proof of auto insurance.
Field-based role with frequent travel within the territory and to Houston, Texas occasionally for training.
Must be comfortable working independently and managing your own travel schedule and client interactions.
Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible.

Responsibilities

Analyze sales performance data and provide insights into customer buying behavior, trends, and market/product performance to inform strategic decisions.
Regularly distribute PEC sheets and ZoomInfo contacts to sales team members, providing detailed project insights, capital value estimates, and key decision-maker contacts to support targeted outreach and opportunity qualification.
Conduct territory development strategy sessions with OSRs and provide curated contact lists and project intelligence to help sales reps prioritize outreach, align with strategic growth areas, and accelerate pipeline development.
Serve as a trusted advisor to DBAs and independents by identifying pain points, analyzing data, and recommending + implementing quick solutions.
Coordinate with GMs and independent sales office leadership to align on go-to-market strategies and customer-specific inventory planning.
Drive continuous improvement in inside sales and outside sales workflows.
Act as a central point of contact for cross-functional initiatives involving sales, operations, engineering, and executive leadership.
Facilitate alignment between field sales and corporate functions through regular updates, escalation management, and strategic planning.