Sales Operations Manager

The Capital Group Companies Inc•Los Angeles, CA

63d

About The Position

As a Sales Operations Manager in the Advisor Group within North America Client Group (NACG), you will be a business partner to the Strategic Sales Team and channel leadership, orchestrating and influencing the development and execution of objectives, strategies and the annual business plan. You will successfully link sales opportunities, priorities and challenges to broader NACG outcomes. You will contribute meaningfully to developing and integrating best practices across Sales Operations. You have experience managing long-term projects and are adept at driving prioritization and engagement. You have a keen knack for aligning different perspectives with a combination of diplomacy and influence. Your strengths include strong communication skills, demonstrating initiative and ownership, and managing ambiguity while navigating evolving circumstances. You have experience managing teams and are a talent developer; you are passionate about challenging them with new experiences which results in them growing professionally and maximizing their contributions to the team. You are known as a resourceful, strategic planner with the ability to pivot. You can drive and participate in the business planning process, ensuring projects and initiatives align with and achieve business goals, while taking the lead on agenda setting, meeting coordination, and follow-ups across the operation. You possess strong facilitation and relationship building skills with the ability to work comfortably and confidently alongside senior leadership. You are comfortable in situations where there isn't a playbook with a clear-cut answer. You are not easily surprised, and you handle constantly changing circumstances with composure and confidence. You have a strong foundation in financial principles and an understanding of investment strategies at Capital Group, including our insurance offerings. You are capable of developing and leading a team (direct or indirect). You are passionate about team engagement, coaching and people development. You collaborate with key partners across Sales Leadership, Marketing, Product, Insights and Analytics, and other key business stakeholders to synthesize information and enable effective decision-making, productivity, and engagement. You bring a continuous improvement mindset to enhance operational effectiveness and efficiency. You will have knowledge of sales tools and resources, including Salesforce.com, Seismic, etc. You have 7+ years of experience with a proven track record of implementing change within a highly matrixed organization.

Requirements

Experience managing long-term projects
Adept at driving prioritization and engagement
Keen knack for aligning different perspectives with a combination of diplomacy and influence
Strong communication skills
Demonstrating initiative and ownership
Managing ambiguity while navigating evolving circumstances
Experience managing teams
Talent developer
Resourceful, strategic planner with the ability to pivot
Strong facilitation and relationship building skills
Ability to work comfortably and confidently alongside senior leadership
Comfortable in situations where there isn't a playbook with a clear-cut answer
Handle constantly changing circumstances with composure and confidence
Strong foundation in financial principles
Understanding of investment strategies at Capital Group, including our insurance offerings
Capable of developing and leading a team (direct or indirect)
Passionate about team engagement, coaching and people development
Bring a continuous improvement mindset
Knowledge of sales tools and resources, including Salesforce.com, Seismic, etc.
7+ years of experience with a proven track record of implementing change within a highly matrixed organization.

Responsibilities

Orchestrating and influencing the development and execution of objectives, strategies and the annual business plan
Linking sales opportunities, priorities and challenges to broader NACG outcomes
Developing and integrating best practices across Sales Operations
Driving and participating in the business planning process, ensuring projects and initiatives align with and achieve business goals
Taking the lead on agenda setting, meeting coordination, and follow-ups across the operation
Collaborating with key partners across Sales Leadership, Marketing, Product, Insights and Analytics, and other key business stakeholders to synthesize information and enable effective decision-making, productivity, and engagement.
Enhancing operational effectiveness and efficiency.