Sales Operations Manager
About The Position
We are the world’s largest emblem manufacturer and embroidery services with 8 strategic locations throughout the US, Canada, Mexico, and Europe. We have been trusted year after year by customers for over 30 years to provide high-quality products and embroidery services that help customers create a great look, have memorable experiences, and promote their brand. We offer a wide variety of emblem options, ranging from traditional embroidered to FlexStyle patches and everything in between. Our culture is represented by our Core Values: Stay positive, Get the Job Done, Customer Centricity and 100% Committed to the team. JOB SUMMARY Sales Operations owns sales execution infrastructure and discipline. This role ensures Sales operates inside defined rules, data is clean, forecasts are real, and performance is measurable
Requirements
- 5–10 years in Sales Ops or RevOps
- Hands-on CRM experience (HubSpot, Salesforce, Dynamics, etc.)
- Experience supporting complex B2B sales
- Familiar with comp plans and territory models
Responsibilities
- CRM & Pipeline Discipline
- Owns deal stage enforcement
- Ensures required fields, next steps, close dates
- Prevents stale or manipulated pipeline
- Forecast & Reporting Support
- Supports forecast accuracy
- Maintains pipeline and performance dashboards
- Ensure consistent definitions and reporting
- Quotas, Territories & Comp Mechanics
- Territory setup and maintenance
- Quota configuration and adjustments
- Comp plan mechanics and reporting (not design)
- Sales Performance Visibility
- Rep activity vs outcomes
- Stage conversion rates
- Sales cycle tracking
- Deal aging analysis
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
