Manager, Sales Operations

Econolite Group, Inc.•Charlotte, NC

5h•Onsite

About The Position

Econolite® is an innovator of Intelligent Transportation System (ITS) solutions, products, and services. Our technology is helping save lives and making the Smart City a reality. If you want to be at the forefront of this intelligent technology revolution, we want to talk to you about being part of our team. Econolite is committed to employing the best talent that will make significant contributions to building a safer, connected world. Econolite’s ITS solutions ease traffic congestion, provide safer mobility, and improve quality of life. As the one-stop-shop leader for traffic management systems, sensor products, and services, Econolite is committed to the advancement of connected and autonomous vehicles, smart cities, and cybersecurity. We are seeking a Sales Operations Manager to lead sales enablement, sales operations, and commercial governance across our national sales organization. This role is responsible for designing scalable sales processes, enabling value-based and consultative selling, improving forecast accuracy and pipeline visibility, and delivering data-driven insights that support executive decision-making. The ideal candidate brings a strong blend of sales operations discipline, enablement leadership, analytical rigor, and cross-functional influence.

Requirements

10+ years of experience in Sales Operations, Sales Enablement, Commercial Strategy, or Go-To-Market (GTM) Operations.
5+ years of experience in a leadership role managing teams or leading multi-regional initiatives.
Bachelor’s degree is required, preferably in Business Administration, Marketing, Sales or Commercial Management, Analytics or Data Science, Organizational Development, or a related field.
Strong background in sales forecasting, pipeline governance, territory and segmentation design, and performance metrics and dashboard development.
Deep CRM expertise (Microsoft Dynamics, or similar), including data governance, system integration oversight, and user adoption leadership.
Experience in B2B technical, industrial, or complex solution-selling environments.
Experience building, leading, or supporting a Sales Operations or Sales Enablement Center of Excellence.

Responsibilities

Design, implement, and manage a national sales enablement strategy aligned to value-based and consultative selling methodologies.
Establish and maintain a structured sales enablement framework, including onboarding, training, certification, and continuous learning programs.
Partner closely with Product, Marketing, and Customer Success teams to ensure sales teams effectively articulate customer value, solution differentiation, and use cases.
Drive adoption of sales tools, playbooks, and enablement content to improve sales productivity, deal quality, and win rates.
Define, implement, and standardize sales processes for forecasting, pipeline management, deal governance, and performance tracking across regions.
Lead initiatives to improve sales efficiency, effectiveness, and resource utilization across all commercial teams.
Own and oversee the CRM strategy, including data governance, system integrations, reporting standards, and user adoption.
Establish and maintain a commercial governance framework with clear KPIs, dashboards, and accountability across revenue-generating functions.
Deliver actionable reporting and insights to Sales leadership and executive management to support strategic planning and quarterly business reviews.
Partner with Finance to ensure sales forecasts, targets, and incentive plans are data-backed, aligned with financial objectives, and consistently applied.
Build and support a Sales Operations and Insights Center of Excellence to drive best practices, analytics, and continuous improvement.