Sales Operations Manager

Smith+Nephew•Minneapolis, MN

1d•Remote

About The Position

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Join us as a Sales Operations Manager, where you will play a key role in driving operational excellence and enabling strong commercial performance across our ENT business. You will shape strategy, improve processes and empower our sales teams to perform at their best. What will you be doing? Lead end to end sales operations for the ENT business, driving operational excellence. Partner with sales leadership to define and execute strategies aligned to business goals. Conduct market and competitive analysis to support go to market planning. Design and maintain optimal territory structures and support territory optimisation efforts. Build and deliver dashboards and reports that drive insight led decision making. Analyse performance metrics to identify opportunities for growth and improvement. Lead the annual quota setting process and support incentive plan design. Manage and resolve commission related inquiries and disputes. Drive adoption of business intelligence tools and support data driven practices. Support annual and quarterly business planning and collaborate across functions. What will you need to be successful? Bachelor's degree in Business, Finance or related field. Seven or more years of experience in Sales Operations or a related function, including three or more years in a leadership role. Strong analytical capability with experience in sales performance, forecasting and incentive planning. Proficiency with CRM and BI tools including Salesforce and advanced Excel. Excellent communication and stakeholder management skills. Ability to thrive in a fast paced, matrixed environment while improving processes and systems. Applications will be accepted until February 13, 2026. The anticipated base compensation range for this position is $111,625.00 to $197,000.00 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, and geographic location. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base pay, we offer competitive bonus and benefits, including medical, dental, and vision coverage, 401(k), tuition reimbursement, medical leave programs, parental leave, generous PTO, paid company holidays, 8 hours of volunteer time annually, and a variety of wellness offerings such as EAP. You Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program Training: Hands-On, Team-Customized, Mentorship Extra Perks: Discounts on fitness clubs, travel and more! #LI-REMOTE #LI-SB2 Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Stay connected by joining our Talent Community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer. Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude we work together to win. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited.

Requirements

Bachelor's degree in Business, Finance or related field.
Seven or more years of experience in Sales Operations or a related function, including three or more years in a leadership role.
Strong analytical capability with experience in sales performance, forecasting and incentive planning.
Proficiency with CRM and BI tools including Salesforce and advanced Excel.
Excellent communication and stakeholder management skills.
Ability to thrive in a fast paced, matrixed environment while improving processes and systems.

Responsibilities

Lead end to end sales operations for the ENT business, driving operational excellence.
Partner with sales leadership to define and execute strategies aligned to business goals.
Conduct market and competitive analysis to support go to market planning.
Design and maintain optimal territory structures and support territory optimisation efforts.
Build and deliver dashboards and reports that drive insight led decision making.
Analyse performance metrics to identify opportunities for growth and improvement.
Lead the annual quota setting process and support incentive plan design.
Manage and resolve commission related inquiries and disputes.
Drive adoption of business intelligence tools and support data driven practices.
Support annual and quarterly business planning and collaborate across functions.