Sales Operations Manager, Influence Group

CloserStill Media•New York, NY

5d•Remote

About The Position

At CloserStill, we strive to deliver the best. We’re on a mission to be the most dynamic B2B events and communities business in every market we serve, bringing people together to learn, connect and grow. Operating across five regions, we power over 200 market-leading events, publications and brands across Business Technologies, Healthcare, Learning, HR & Education, and Future Transport & Infrastructure. But what truly sets us apart is our people. Our teams are diverse, driven, and united by a shared commitment to excellence. Rooted in our core values of ownership, empathy, teamwork, integrity, and determination, we empower every employee to grow, shape their own path and make a meaningful impact. Joining CloserStill means being part of something bigger - not just building events, but creating opportunities, connections, and lasting value for the communities we serve. WHO WE ARE LOOKING FOR: Are you a highly organized sales operations professional with excellent data analytics skills and a knack for managing details? CloserStill Media is seeking a Sales Operations Manager who wants to join the Influence Group team. Founded in October 2013, Influence Group set out to transform the world of B2B events and custom content. Over the past decade, the team has grown from a duo to an international team of diverse and dedicated professionals. Influence Group has consistently delivered invigorating events, content, and communities that stand out from traditional conferences and trade shows. Our passion lies in connecting people to ignite innovation and drive meaningful progress. THE ROLE: Analyze sales data to identify trends, opportunities and areas for improvement Provide insights to support decision-making and sales strategy Streamline sales processes to enhance efficiency and optimize process for the sales team Provide support in sales forecasts and managing CRM system and records Create and maintain sales reports and dashboards to track performance metrics and provide regular updates to management Monitor and track sales performance including KPIs, analyze sales results, and report findings to sales leadership to inform decision making Involvement with training, support and onboarding for new team members Oversee sales technology stack, establish standards for sales data and enforce adherence to standards Involvement in defining sales strategy and establishing reporting to support strategy and drive revenue goal and achievement of sales goals

Requirements

Deep experience and knowledge of CRM systems
Proven success in building and reporting on KPIs, sales metrics and sales reporting
Strong analytical ability and experience in sales data analysis to drive revenue growth
Success in optimizing sales processes
Understanding of pipeline management, and forecasting

Nice To Haves

Experience with Hubspot

Responsibilities

Analyze sales data to identify trends, opportunities and areas for improvement
Provide insights to support decision-making and sales strategy
Streamline sales processes to enhance efficiency and optimize process for the sales team
Provide support in sales forecasts and managing CRM system and records
Create and maintain sales reports and dashboards to track performance metrics and provide regular updates to management
Monitor and track sales performance including KPIs, analyze sales results, and report findings to sales leadership to inform decision making
Involvement with training, support and onboarding for new team members
Oversee sales technology stack, establish standards for sales data and enforce adherence to standards
Involvement in defining sales strategy and establishing reporting to support strategy and drive revenue goal and achievement of sales goals