Sales Operations Director - LearnVantage

Accenture•Los Angeles, CA

2d•$122,700 - $245,600•Hybrid

About The Position

Accenture's Americas GTM team powers growth across our subsidiary ecosystem by combining sharp commercial instincts with rigorous operational excellence. We believe that accurate data, unified reporting, and scalable revenue infrastructure are the foundation of every great go-to-market motion. Our Revenue Operations function spans Operations, Marketing, Sales, Customer Success, and Finance—bringing structure, clarity, and predictability to a scaling revenue organization, and ensuring that leadership and sellers always have the insights they need to make fast, confident decisions. This role involves building and scaling revenue operations across Marketing, Sales, Customer Success, and Finance, by designing the systems, processes, and governance that enable all four functions to operate as a single, unified revenue engine. It also includes collaborating with a cross-functional team to conduct systems discovery, map data relationships and integration dependencies across the full lead-to-cash journey, and translate findings into a prioritized remediation roadmap with clear ownership. The role will build reporting infrastructure that matures over time, from CRM dashboards to centralized data warehouse reporting to self-serve BI, giving leadership and the board a single, trusted source of truth for pipeline, bookings, and revenue performance. Treating cross-functional alignment as infrastructure is key: establishing recurring RevOps stakeholder rhythms, standardizing lifecycle definitions and handoff rules, and maintaining centralized documentation so process governance and institutional knowledge are accessible to all teams. Data quality will be ensured through systems design, not just process enforcement, by standardizing required fields and picklist values, implementing validation rules and structured workflows, and establishing a clear system of record for each data type to prevent errors cascading downstream into bad forecasts and broken handoffs. Efficiency will be driven through automation, AI enrichment, and tooling that reduces manual work for sellers and operators, so teams spend more time on revenue-generating activities and less on administrative overhead. The role will also prepare executive-level reporting and presentations on pipeline health, revenue performance, and operational metrics.

Requirements

Minimum of 10 years of experience in senior GTM Operations leadership roles, such as Head/Director/VP of Revenue Operations or Director/Senior Director of Sales Operations, in a scaling or multi-entity environment.
Minimum of 5 years of experience in owning CRM as the system of record for all GTM objects; skilled at leading end-to-end implementations, integrations, and ongoing optimizations that support a scaling revenue organization.
Minimum of 5 years of experience mapping and optimizing end-to-end lead-to-cash processes; ability to identify where revenue handoffs break and put the right systems design, process governance, and automation in place to fix them.
Minimum of 5 years of experience building dashboards and reports that translates data into actionable insights for sales and leadership audiences.
Minimum of 5 years of experience in project management and stakeholder communication skills.
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience) in Business, Finance, Data Science, or equivalent work experience.

Nice To Haves

Experience supporting multiple sales organizations.
Background in financial modeling or commercial analytics.
Experience leading revenue operations transformations or system implementations.

Responsibilities

Build and scale revenue operations across Marketing, Sales, Customer Success, and Finance—designing the systems, processes, and governance that enable all four functions to operate as a single, unified revenue engine.
Collaborate with a cross-functional team to conduct systems discovery, map data relationships and integration dependencies across the full lead-to-cash journey, and translate findings into a prioritized remediation roadmap with clear ownership.
Build reporting infrastructure that matures over time—from CRM dashboards to centralized data warehouse reporting to self-serve BI—giving leadership and the board a single, trusted source of truth for pipeline, bookings, and revenue performance.
Treat cross-functional alignment as infrastructure: establish recurring RevOps stakeholder rhythms, standardize lifecycle definitions and handoff rules, and maintain centralized documentation so process governance and institutional knowledge are accessible to all teams.
Ensure data quality through systems design—not just process enforcement: standardize required fields and picklist values, implement validation rules and structured workflows, and establish a clear system of record for each data type to prevent errors cascading downstream into bad forecasts and broken handoffs.
Drive efficiency through automation, AI enrichment, and tooling that reduces manual work for sellers and operators—so teams spend more time on revenue-generating activities and less on administrative overhead.
Prepare executive-level reporting and presentations on pipeline health, revenue performance, and operational metrics.