Sales Operations Coordinator
About The Position
Overview: The Sales Operations Coordinator plays a pivotal role in connecting the sales team with operations to ensure seamless execution of client projects. We are seeking a proactive, organized, and detail-oriented professional who is eager to learn and can thrive in a fast-paced environment. The ideal candidate will be capable of multitasking, curious, patient, and adaptable, serving as a bridge between our sales and operations teams. In this role, you will ensure projects run smoothly, client needs are met, internal teams stay aligned, and all aspects of sales and operations remain in sync. Why You’ll Love This Role: You’ll be at the center of our sales and operations processes, ensuring projects run smoothly, clients are happy, and teams are aligned. This is a hands-on role for someone who enjoys problem-solving, organization, and collaboration.
Requirements
- Bachelor’s degree in business, marketing, communications, or related field preferred; relevant experience may be considered in place of a degree.
- 2+ years of experience in sales support, operations coordination, or customer service.
- Strong organizational, multitasking, and time management skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite; experience with CRM software (e.g., Salesforce, HubSpot) preferred.
- Detail-oriented, proactive, and adaptable to a fast-paced environment.
- Ability to build strong relationships with clients and internal teams.
Responsibilities
- Act as the primary bridge between sales and operations teams, ensuring client needs are met efficiently.
- Coordinate sales activities including proposals, contracts, presentations, and project kick-offs.
- Maintain and update CRM systems with accurate client information, leads, and sales activity tracking.
- Support order processing by working closely with operations, logistics, and finance teams.
- Prepare and analyze sales reports, forecasts, and performance metrics for management review.
- Gather all logistical information from clients and relay to operations teams.
- Build and maintain project schedules and coordinate with operations to meet deadlines.
- Assist in pre-job and post-job costing, tracking, and reporting.
- Collaborate with marketing to ensure sales materials and campaigns align with client needs.
- Provide excellent customer service, resolving client issues or escalating as needed.
- Perform general administrative duties to support the sales department.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1-10 employees
