Sales Operations Coordinator

Joseph'S Bakery • Lawrence, MA

1d • Onsite

About The Position

About the Role: Joseph's Bakery is seeking a highly organized and detail-oriented Sales Operations Coordinator to support and enhance key sales processes across both the Joseph's and Tumaro's brands. This role is central to the success of our sales organization, managing core workflows, maintaining accurate customer and product data, and serving as a key point of coordination across internal teams and external partners. The position also oversees a Sales & Marketing Assistant, helping to prioritize and execute administrative responsibilities while enabling greater focus on strategic sales initiatives.

Requirements

• 3–5+ years of experience in sales operations, sales support, or a similar role
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Experience with data management systems and reporting tools
• Team-oriented with a proactive, problem-solving mindset
• Candidates must be legally authorized to work in the United States without current or future employer sponsorship

Nice To Haves

• Experience with project management tools (e.g., Trello) is a plus

Responsibilities

• Own and manage core sales processes, including customer onboarding, retail promotions, and merchandising display programs
• Maintain and enhance customer and account data, including contacts, pricing, product assortment, and broker information
• Serve as a central point of contact for inbound sales inquiries, managing shared inboxes and routing communication effectively
• Coordinate customer, item, and vendor setup, ensuring accuracy across internal systems and external data platforms (e.g., 1WorldSync, Syndigo)
• Support sales reporting and analytics, including maintaining dashboards and distributing recurring reports
• Lead administrative workflow management, utilizing tools such as Trello to track tasks, timelines, and accountability
• Oversee and prioritize work for the Sales & Marketing Assistant, ensuring efficient execution of day-to-day activities
• Provide general sales support, including sample coordination, presentation support, and meeting follow-ups

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed