Sales Operations Consulting Senior Associate

PricewaterhouseCoopers • Indianapolis, NY

1d

About The Position

As a Sales Operations Consulting Senior Associate, you will support customer sales and service strategies by analyzing client needs, shaping sales effectiveness recommendations, and helping improve customer experience and revenue growth within PwC’s Customer Consulting practice. You will manage assigned workstreams, handle complex situations with sound judgment, build meaningful client connections, and guide junior team members while developing your technical skills and personal brand. You will interpret data, assess customer engagement processes, apply a range of tools and methods, and contribute to deliverables aligned with broader project objectives and changing business needs. Travel requirements are up to 80%.

Requirements

• At least a Bachelor's degree.
• At least 3 years of experience.

Nice To Haves

• Sales operations consulting background supporting client-facing engagements.
• Experience analyzing sales data to inform recommendations.
• Familiarity with sales strategy, coordination, and support.
• Ability to apply critical thinking to complex operational challenges.
• Ability to anticipate team and client needs across changing priorities.
• Experience using multiple tools and methodologies to solve problems.

Responsibilities

• Analyze customer sales and service processes to identify performance gaps and improvement opportunities.
• Develop sales operations strategies that support revenue growth, customer satisfaction, and service delivery goals.
• Gather and interpret client data to inform recommendations on customer engagement, sales effectiveness, and operating model changes.
• Support consulting workstreams by coordinating tasks, tracking deliverables, and resolving issues that affect project progress.
• Prepare client presentations, findings, and action plans that translate complex information into clear recommendations.
• Use sales process knowledge and digital tooling to troubleshoot channel issues and strengthen sales support activities.
• Build meaningful client relationships by anticipating needs, responding to feedback, and adapting to changing priorities.
• Guide junior team members on assigned tasks while maintaining professional and technical standards.

Benefits

• Medical, dental, and vision benefits.
• 401(k).
• Holiday pay.
• Vacation.
• Personal and family sick leave.
• Annual discretionary bonus for all hired individuals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior