Sales Operations Consultant - ENT

Medtronic•Jacksonville, FL

1d•Remote

About The Position

At Medtronic, you can begin a life-long career of exploration and innovation, helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. Medtronic brings bold ideas forward with speed and decisiveness to put patients first. This position is remote to enhance competitive edge and expand cross-functional collaboration efforts, requiring travel for collaboration and project completion. As part of Medtronic's Neuroscience portfolio, dedicated to improving lives for those with neurological disorders, spine conditions, and chronic pain, the Ear, Nose & Throat (ENT) Operating Unit provides innovative technologies for treating sinus, otology, head and neck, skull base, airway, and related conditions. This includes powered instruments, image-guided surgical systems, and sinus implants to enhance precision, safety, and efficiency. The Sales Operations Consultant plays a critical role in driving the efficiency and effectiveness of the sales organization by analyzing sales data, optimizing processes, supporting quota and territory planning, and ensuring the sales team has the necessary tools and insights.

Requirements

Bachelor's Degree
Minimum of 10 years of relevant experience, or advanced degree with a minimum of 8 years of relevant experience

Nice To Haves

Proficiency with Salesforce or other CRM platforms.
Strong skills in Excel; experience with BI tools (e.g., Tableau, Power BI, Looker) is a plus.
Excellent analytical and problem-solving skills.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

Analyze sales performance metrics and trends to support decision-making and forecast accuracy.
Create goals, processes, and reporting for service warranty conversion and service contract renewals.
Support field processes such as quarterly business reviews and other corporate initiatives.
Maintain and improve CRM data integrity, pipeline hygiene, and reporting accuracy.
Support sales planning processes, including territory assignments, quota setting, and compensation modeling.
Develop and maintain sales dashboards, reports, and performance KPIs.
Partner with cross-functional teams (Sales, Marketing, Finance, HR) to align strategies and share insights.
Assist with Salesforce optimization, user training, and tool implementation projects.
Identify bottlenecks and opportunities in the sales process; propose actionable recommendations.
Support ongoing initiatives related to sales enablement, compensation, and forecasting.

Benefits

Competitive Salary
Flexible Benefits Package
Medtronic Incentive Plan (MIP) (short-term incentive)
Health insurance
Dental insurance
Vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Paid sick time (for temporary employees, as required under applicable state law)