Sales Operations Co-op

Ericsson•Montreal, QC

3d•Hybrid

About The Position

Ericsson is seeking a Sales Operations Co-op intern to join the Canada team based in Montreal. This team plays a key role in driving sales growth, improving processes, and supporting a diverse customer base — including Tier 1 Communications Service Providers (CSPs), regional operators, utilities, government entities, and channel partners. The variety of customers this team serves creates a dynamic environment with exposure to different types of businesses and a wide range of challenges and learning opportunities. This is an internship (co-op) position.

Requirements

Strong problem-solving and analytical abilities
A process-oriented mindset with a proactive, solution-focused approach
Excellent communication skills; experience in customer management is an asset
Ability to manage and coordinate across multiple stakeholders
Relationship-building skills and the ability to work independently
Project management skills and business acumen
Advanced proficiency in Microsoft Excel, including Macros
Experience with SAP
Currently enrolled in or recently completed a Bachelor's degree in a relevant field such as business, science, or telecommunications
2.7+ GPA on a 4.0 scale or equivalent
Available for a full-time co-op
Actively enrolled in an accredited undergraduate on a full-time basis at a 4-year college or university at the time of the co-op
Bilingual French and English is required

Nice To Haves

Coding or programming experience (an asset)

Responsibilities

Support Key Account Managers with the quote-to-cash process flow
Build and maintain strong customer relationships to support continued business growth
Drive digitalization initiatives by implementing new tools that improve the customer experience and streamline internal workflows
Collaborate with the supply chain team to ensure hardware availability
Manage customer price books
Support quarterly net sales targets and cash collection activities