Sales Operations Associate

NABIS

1d•$55,000 - $60,000•Remote

About The Position

As a Sales Operations Associate at Nabis, you will be part of the team that keeps the operational infrastructure of the Nabis platform running accurately day to day. Sales Ops sits at the centre of the business — every brand that joins, every retailer that activates, and every order that gets placed depends on the data integrity, account setup, and system accuracy that this team maintains. You will support execution across retail onboarding, licensing and compliance data, pricing and sales rules, feature adoption, invoice accuracy, and cross-functional issue resolution. Reporting to the Sales Operations Manager, you will work closely with Brand Account Managers, Retail Account Managers, and field reps to ensure the operational layer they depend on is accurate, current, and functioning correctly.

Requirements

Bachelor’s degree preferred or equivalent experience in operations, business, or a related field.
1–3 years of experience in sales operations, operations, sales support, or a similar role; experience in regulated or high-growth environments is a plus.
Strong spreadsheet and data-entry skills; familiarity with CRM, sales ops, or e-commerce platforms preferred.
Strong attention to detail and operational discipline
Ability to manage multiple tasks and follow structured processes
Clear written and verbal communication skills
Comfort working cross-functionally and supporting change initiatives
Reliable, proactive, and solution-oriented team player who is eager to learn, improve processes, and grow within Sales Operations.

Nice To Haves

experience in regulated or high-growth environments is a plus.

Responsibilities

Execute onboarding workflows to ensure new retail accounts are accurately created, validated, licensed, and enabled to transact.
Maintain accurate account records and contact information, supporting access setup and system permissions as needed.
Assist with maintaining pricing accuracy, sales rule configurations, account group assignments, and discount structures under manager guidance.
Support the rollout and day-to-day usage of sales tools and platform features by assisting with setup, testing, documentation, and troubleshooting.
Assist with retailer enrollments in Nabis Connect and VMI auto-ordering, ensuring accounts are correctly configured and ordering thresholds are set accurately.
Troubleshoot and resolve pricing, invoicing, ordering, and system-related issues; escalate complex or recurring issues to the Sales Operations Manager as needed.
Assist with invoice updates and validations to ensure correct pricing, discounts, and sales rules are reflected across all transactions.
Support CRM data accuracy by maintaining clean account and activity records in line with team standards.
Maintain and update brand pages and Marketplace listings for full service brands, ensuring product information, imagery, and content are accurate and current.
Assist with the execution of sales programs and promotions, including configuration support, QA, and tracking.
Maintain and update Sales Ops documentation, SOPs, and operational workflows to support consistency and scalability across the team.
Support the coordination between the field organisation and internal Nabis teams — Finance, Product, CX, and Partnerships — by accurately routing requests and flagging issues that require cross-team resolution.