Early Career Consult Program – Sales Operations Associate

Kyndryl•Dallas, TX

About The Position

As a Sales Operations Associate in Kyndryl's Early Career Consult Program, you will support sales teams by transforming business data into actionable insights. This role involves gaining practical experience in sales reporting, forecasting, data quality, and business operations. You will collaborate with colleagues in sales, finance, and operations to enhance understanding of pipeline, bookings, revenue, and productivity, thereby supporting accurate planning and guiding sales team actions. The position combines independent data analysis and reporting with collaborative operational support. You will update reports, review data, investigate variances, understand reporting needs, resolve data questions, and improve processes. The program offers opportunities to develop business, technology, and consulting skills, with hands-on experience in enterprise reporting and CRM tools, and confidence in communicating data to various audiences. Your work will provide reliable information for planning, forecasting, and progress measurement. As you grow, you can contribute ideas, take ownership of tasks, and explore career paths in sales operations, business analytics, and consulting.

Requirements

Bachelor’s degree, associate degree or equivalent practical experience completed recently or before the start date
Academic, internship, co-op, military, volunteer or project experience working with business data
Ability to organize data and identify patterns, differences or missing information
Experience using spreadsheets to sort, compare, calculate or present information
Ability to explain analytical findings clearly in writing, presentations or discussions
Demonstrated ability to complete structured tasks accurately and meet agreed deadlines
Ability to collaborate with teammates while managing assigned work independently
Interest in sales operations, business analytics, consulting or revenue management

Nice To Haves

Exposure to CRM platforms such as Salesforce, Microsoft Dynamics or similar tools
Experience with Power BI, Tableau or another reporting and visualization platform
Familiarity with pipeline, bookings, revenue, forecasting or budgeting concepts
Experience creating dashboards, reports or data presentations through coursework or projects
Experience using AI-enabled productivity tools for research, analysis or content development

Responsibilities

Turn data into useful insights
Prepare reports that show pipeline, bookings, revenue and seller productivity
Review sales results to identify trends, changes and potential data issues
Summarize findings so sales teams can understand what the data means
Compare actual results with forecasts and highlight important differences
Support planning and forecasting
Help maintain information used for sales planning and forecasting
Collect and organize data from agreed systems and business sources
Support budgeting, expense tracking and financial variance reviews
Complete recurring reporting activities accurately and by agreed deadlines
Maintain reliable sales information
Update dashboards, reports and trackers used by sales teams
Review CRM records and work with colleagues to resolve data gaps
Follow documented data standards and reporting processes
Test report updates and confirm that information displays as expected
Qualifying inbound and marketing-generated leads.
Conducting discovery conversations with prospects.
Managing lead follow-up and nurturing activities.
Partnering with account teams to convert MQLs to sales-ready opportunities.
Researching target accounts and contacts.
Booking meetings for sellers and supporting pipeline creation.
Maintaining CRM hygiene and tracking progression through the funnel.
Providing feedback to marketing on lead quality and campaign effectiveness.
Work with sales, finance and operations teams to understand reporting needs
Document recurring processes so information is clear and easy to follow
Gather feedback and suggest practical improvements to reports and workflows
Use collaboration and AI-enabled productivity tools responsibly to organize and analyze information
Build knowledge of sales operations, business analytics and consulting practices
Learn from experienced colleagues through coaching and hands-on assignments
Strengthen your skills in data analysis, reporting and business communication
Take on greater responsibility as your knowledge and confidence develop