Sales Operations Associate II

TEK Systems • Hanover, MD

7d • $38,600 - $58,000

About The Position

The Sales Operations Associate II role develops and delivers reporting that supports business decision-making and evaluates the performance of business initiatives. In this role, you will maintain a working knowledge of key processes, initiatives, and internal resources aligned with Sales Compensation. You will coordinate ongoing reporting that highlights and audits strategic initiatives, perform audits, and validate financial and compensation-related information to ensure compliance. The role also provides operational support through letter management and by responding to inquiries related to compensation programs.

Requirements

• The knowledge, skills, and abilities typically acquired through the completion of a Bachelor’s degree program or equivalent degree in a field of study related to Business or Finance
• 2-4+ years of work experience
• High proficiency in Microsoft Office applications
• Strong organizational skills and detail oriented
• Ability to develop a thorough knowledge of business policies and account management practices
• Adaptable and able to handle multiple tasks concurrently
• Strong problem solving and analytical skills
• Ability to manage time and excel in a deadline-oriented environment
• Successful track record of providing quality customer service

Responsibilities

• Develop and provide reporting to support business decision making, including specific business initiative performance
• Remain knowledgeable of key processes, business initiatives and internal resources in order to support DBOs and various leaders in the field
• Coordinate and maintain recurring reports with leadership and analyst team to highlight/audit strategic initiatives and track performance to goals for consumption by sales leadership
• Perform audits and validate financial information such as, but not limited to minimum salary, Guaranteed Commission and Global Services commission updates
• Assist with tracking and maintaining producer contest goals
• Follow up with support partners on outstanding items to ensure proper compliance
• Assist in the management and letter creation for Account Managers
• Field questions and emails on various compensation programs Ad hoc audit and reporting requests as needed
• First level review and letter creation of promotions, territory changes and leave of absence for both Talent Services and Global Services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level