Sales Operations and Marketing Intern

J3 Construction•Chicago, IL

About The Position

O’Hara’s Son Roofing (OSR) is seeking a Sales Operations & Marketing Intern to support their Sales Operations and Marketing Teams. This role is ideal for someone who enjoys working with data, organizing information, learning new technologies, and contributing to projects that directly impact business growth. The internship will provide exposure to sales operations, CRM management, lead generation, marketing campaigns, and process improvement initiatives within a fast-paced commercial services organization. OSR, founded in 1987 and headquartered in Chicago, IL, is a leading commercial roofing contractor with over 100 employees and branches across the United States. They specialize in new construction, replacement, repair, and maintenance of commercial roofs, and are recognized for their commitment to quality, safety, and communication.

Requirements

Pursuing a Bachelor’s degree in Business, Marketing, Sales, Communications, Construction Management, or a related field.
Strong attention to detail with excellent organizational and time management skills.
Proficient in Microsoft Excel, Google Sheets, and other Microsoft Office applications.
Interest in sales, marketing, business operations, customer relationship management (CRM), or process improvement.
Ability to quickly learn new systems, technologies, and business processes.
Self-motivated with the ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
Strong written and verbal communication skills with a collaborative mindset.
Analytical and problem-solving skills with a willingness to take initiative and continuously learn.

Responsibilities

Research and identify prospective customers using platforms like ZoomInfo, CoStar, and Dodge Construction Network.
Identify and verify key decision-makers and maintain accurate company contact information.
Assist in building, organizing, and maintaining prospect lists to support business development efforts.
Support data collection and market research activities for strategic sales initiatives.
Collaborate with sales teams to ensure lead information is accurate, up-to-date, and actionable.
Help track and report on lead generation activities and pipeline development efforts.
Assist with Salesforce data cleanliness and ongoing database maintenance.
Help sales representatives clean up opportunities and account records.
Support Sales Operations in developing and maintaining reports and dashboards.
Assist Marketing by pulling accounts, contacts, and opportunities for campaigns and initiatives.
Verify and update account and contact information as businesses and relationships evolve.
Perform data entry and large-scale Excel cleanup projects.
Audit and maintain account and contact records for accuracy.
Create and document Standard Operating Procedures (SOPs).
Assist in improving documentation, organization, and overall process cleanliness across teams.
Support various operational projects and ad hoc assignments.
Handle additional responsibilities and projects as assigned.