Sales Operations Analyst

LEARFIELD•Winston-Salem, NC

About The Position

Learfield is seeking a Sales Operations Analyst to play a key role in supporting sales operations and ensuring accuracy across compensation-related processes within the MMR organization. This role plays a critical part in ensuring accuracy and consistency across CRM data, sales goal tracking, account assignments, and commission-related inputs. This role will own key components of sales operations and compensation processes, including handling sensitive compensation data with a high degree of discretion and accountability. The position will be responsible for synthesizing data, identifying trends, and making recommendations that impact sales compensation, performance tracking, and operational decision-making. The ideal candidate thrives in a fast-paced environment, is highly detail-oriented, and can manage multiple priorities while maintaining accuracy across complex data sets.

Requirements

3+ years of experience in sales operations, business operations, analytics, or a related field
Experience working with CRM systems (Salesforce or similar strongly preferred)
Strong proficiency in Microsoft Office, particularly Excel
Strong attention to detail with a focus on data accuracy and process consistency
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Demonstrated ability to analyze data, draw conclusions, and make recommendations
Strong communication skills with the ability to partner effectively across teams and levels of the organization

Nice To Haves

Experience supporting or working alongside commission or incentive compensation processes is a plus

Responsibilities

Manage account and contract assignments across the MMR sales organization, ensuring accurate alignment within the CRM system
Generate and maintain sponsorship contract documentation to support sales pipeline and deal execution
Support the development, tracking, and execution of sales contests and incentive programs, including communication and reporting to leadership
Track and validate seller goal attainment across 100+ properties, ensuring accuracy of CRM data, account lists, and goal assignments
Partner with Sales Leadership to support goal setting and adjustments across the organization
Manage CRM updates related to account and deal reassignments, ensuring data integrity and alignment with compensation tracking
Own commission-related processes, including reviewing, validating, and interpreting inputs that impact compensation outcomes (e.g., deal entry, account ownership, and goal tracking)
Analyze sales and compensation data to identify discrepancies, trends, and opportunities, and provide recommendations to leadership
Exercise discretion and independent judgment in resolving data inconsistencies and determining appropriate course of action within established guidelines
Assist in auditing CRM data to ensure accuracy across sales, reporting, and compensation outcomes
Serve as a point of contact for cross-functional teams (Revenue Strategy & Operations, Sales, Finance, HR, etc.) to support operational execution and issue resolution
Support the administration of sales recognition programs (e.g., incentive awards, performance programs)
Identify opportunities to improve processes, reporting, and data accuracy across systems
Assist with training and communication related to CRM usage, sales processes, and policies