Sales Operations Analyst

IDEXX • Westbrook, ME

3d • $95,000 • Hybrid

About The Position

IDEXX is seeking a Sales Operations Analyst to serve as an analytical and operational partner to our Sales team who will help them sell smarter and faster within the veterinary software market. This role is data-driven and rep-facing, focused on delivering the reporting, pricing guidance, and Deals Desk readiness coaching that enables our Sales organization to perform at scale across independent practices, multi-site groups, and corporate veterinary networks. This is an individual contributor role that sits at the intersection of analytics, sales process, and operational execution. This position is expected to be onsite 8 days per month at the IDEXX Global Campus in Westbrook, ME.

Requirements

• 5-7 years in Sales Operations, Revenue Operations, Sales Analytics, or a similar analytically focused role
• Strong analytical skills with proficiency in building reports, analyzing trends, and translating data into clear recommendations; experience with sales pipeline and performance metrics preferred
• Solid understanding of deal economics and pricing structures; comfortable helping Sales Professionals evaluate their approach against Deal Desk guidelines and prepare stronger submissions
• Proficiency in Salesforce; strong Excel/Google Sheets skills; experience with Anaplan or BI/reporting tools a plus
• Clear, confident communicator with ability to present data and deal guidance to Sales Professionals and Managers at all levels
• Detail-oriented and organized, with the ability to manage multiple priorities accurately and on deadline
• Collaborative, service-oriented mindset with a track record of being a trusted partner to Sales teams

Nice To Haves

• Familiarity with veterinary, healthcare IT, or practice management software strongly preferred

Responsibilities

• Analytics & Reporting Build, maintain, and continuously improve sales reporting and dashboards that give Sales leadership and Sales Professionals clear visibility into pipeline health, performance trends, and attainment
• Analyze sales data to identify patterns, surface insights, and make proactive recommendations that support territory performance and revenue growth
• Serve as a go-to resource for ad hoc data requests from Sales Managers and Professionals with ability to translate raw data into actionable guidance
• Maintain data integrity and accuracy across Salesforce and other revenue-facing platforms; partner with RevOps on data governance and hygiene standards
• Pricing & Deal-Shaping Support Coach Sales Professionals on Deal Desk guidelines, pricing policies, and discount thresholds so they can approach deal construction with confidence and clarity before engaging the formal Deal Desk process
• Serve as a sounding board for Sales Professionals early in the deal cycle — reviewing proposed deal structures, identifying potential red flags, and helping them pressure-test their approach against current pricing guidelines
• Help Sales Professionals understand deal economics and trade-offs so they can walk into Deal Desk conversations well-prepared, particularly for complex multi-site group or corporate consolidator opportunities
• Monitor deal patterns and surface recurring questions or friction points to RevOps and Sales leadership, helping refine guidelines and improve rep readiness over time
• Compensation Operations Support Support the operational data needs that enable accurate and timely commission plan payouts including maintaining data feeds, validating inputs, and flagging discrepancies for resolution
• Own SPF (Special Performance Fund) tracking, which includes maintaining eligibility records, submission logs, and payout data in coordination with Finance and Sales leadership
• Serve as a resource for Sales Professionals seeking to understand their attainment data; escalate comp plan questions or disputes to the appropriate owner (comp plan design and administration sit outside this role)
• Sales Process & Enablement Support Support recurring sales team cadences (QBRs, Monthly Commercial Reviews, team meetings, etc.) with data preparation, reporting, and materials
• Maintain and organize key sales resources including performance reports, pricing reference materials, and process documentation
• Identify opportunities to streamline sales workflows and reduce friction for Sales Professionals; partner with RevOps to implement improvements

Benefits

• Base salary of $95k+ based on experience
• Opportunity for an annual bonus
• Health / Dental / Vision Benefits Day-One
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees