Sales Operations Analyst

DocNetworkAnn Arbor, MI
11h$55,000 - $65,000Hybrid

About The Position

We are looking for a Sales Operations Analyst to help streamline the efforts of our sales team and accelerate the growth of new business. This is a unique opportunity to play a critical role in enhancing sales efficiency, championing data integrity, and influencing overall Go-to-Market strategy for a small, but mighty sales team. In this position, you’ll be tasked with optimizing our sales tech stack, empowering our sales team through data-driven insights, and implementing scalable automations that will expedite our growth. The ideal candidate is a highly analytical, proactive individual who’s ready to dive into the weeds, establish best practices, and help our team climb to new heights. You may be a good fit for this role if: You’re a self-starting problem-solver who’s excited to build, scale, and iterate on automated sales systems You understand the importance behind using clean data to drive decisions, and you love to dig into the weeds to uncover trends and opportunities for improvement You're comfortable working autonomously and prioritizing multiple tasks in a fast-paced environment You have a keen eye for detail, a commitment to accuracy, and a passion for seeing others’ productivity soar You’re an “AI whisperer” who understands the secret sauce to getting the best possible outputs from LLMs like Gemini, and you love staying on top of the latest industry trends

Requirements

  • Experience in sales or sales operations, preferably within a SaaS company
  • Proven ability to identify process inefficiencies and implement effective, scalable solutions
  • Proficient with Salesforce and revenue intelligence tools such as Gong
  • Experience with sales engagement, video, and deliverability platforms (e.g., SmartLead, Sendspark, Zoho)
  • Familiarity with automation and data enrichment tools such as Clay, Zapier, or similar low-code environments
  • Advanced proficiency in Microsoft Excel or Google Sheets
  • Strong analytical skills with the ability to tell stories through data that drive performance
  • Exceptional attention to detail, time management and organization skills
  • Excellent written and verbal communication skills
  • Strong systems thinking and problem-solving abilities
  • High coachability and ability to integrate feedback effectively
  • Familiarity with AI concepts and proficient in prompt engineering

Nice To Haves

  • experience running high-performing outbound prospecting cadences, including content creation

Responsibilities

  • Oversee the day-to-day use of the Sales Team’s tech stack (including Salesforce, Gong, SmartLead, and Sendspark) to maintain clean and accurate data, ensure seamless integration, and enable maximum utilization
  • Generate reports and dashboards on sales performance that identify trends and provide actionable insights to support strategic decision-making
  • Leverage tools like Clay and Zoho to help our Sales Team execute personalized outbound prospecting cadences
  • Maintain our existing Zapier and Gemini-based automations and collaborate with team members to develop additional enhancements
  • Ensure up-to-date and accurate sales process documentation for playbooks and workflows, and work alongside sales leadership to identify additional training and resource needs for the sales team
  • Proactively gather team feedback and search for additional opportunities to improve, streamline, and scale our processes and provide recommendations on how to increase team efficiency / revenue attainment
  • Interface with Marketing, Client Success, and Product teams to ensure alignment on data definitions, lead flow, and overall revenue operations within the Sales tech stack

Benefits

  • With a full range of insurance benefits (Medical, Dental, Vision, Life, Short-term Disability & Pet) plus additional perks to boot (Flex PTO, Professional Development and Wellness Budgets, 401k with company match, Volunteer Time Off, and much more!) we think you’ll love being a part of our team.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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