Sales Operations Analyst - Veterinary Software

IDEXX•Westbrook, ME

2d•$95,000•Hybrid

About The Position

As a Sales Operations Analyst, you will serve as an analytical and operational partner to our Sales team. Your work will help them sell smarter and faster within the veterinary software market. This role is data-driven, focused on delivering the reporting, pricing guidance, and Deals Desk readiness coaching that enables our Sales organization to perform at scale across independent practices, multi-site groups, and corporate veterinary networks. This is an individual contributor role that sits at the intersection of analytics, sales process, and operational execution.

Requirements

5-7+ years in Sales Operations, Revenue Operations, Sales Analytics, or a similar analytically-focused role
Strong analytical skills with proficiency in building reports, analyzing trends, and translating data into clear recommendations; experience with sales pipeline and performance metrics preferred
Solid understanding of deal economics and pricing structures
Comfort helping Sales Professionals evaluate their approach against Deal Desk guidelines and prepare stronger submissions
Proficiency in Salesforce and strong Excel/Google Sheets skills; experience with Anaplan or BI/reporting tools a plus
Clear, confident communication, including the ability to present data and deal guidance to Sales Professionals and Managers at all levels
Detail orientation and organizational skills, with the ability to manage multiple priorities accurately and on deadline
Collaborative, service-oriented mindset with a track record of being a trusted partner to Sales teams

Nice To Haves

Familiarity with veterinary, healthcare IT, or practice management software strongly preferred

Responsibilities

Build, maintain, and continuously improve sales reporting and dashboards.
Analyze sales data to identify patterns and insights.
Serve as a go-to resource for ad hoc data requests, translating data into clear, actionable guidance that provides Sales leadership and Sales Professionals visibility into pipeline health, performance trends, and attainment.
Maintain data integrity and accuracy across Salesforce and other revenue-facing platforms and partner with RevOps on data governance and hygiene standards.
Coach and support Sales team members throughout the deal lifecycle by providing guidance on Deal Desk guidelines, pricing policies, discount thresholds, deal structures, and trade-offs.
Serve as a sounding board to review proposed deals, identify potential risks, and ensure strong preparation before engaging in formal Deal Desk conversations, particularly for complex multi-site group or corporate consolidator opportunities.
Support the operational data needs that enable accurate and timely commission plan payouts, including maintaining data feeds, validating inputs, flagging discrepancies for resolution, and serving as a resource for Sales team members seeking to understand their attainment data, escalating comp plan questions or disputes to the appropriate owner.
Own SPF (Special Performance Fund) tracking, including maintaining eligibility records, submission logs, and payout data in coordination with Finance and Sales leadership.
Support recurring sales team cadences (QBRs, Monthly Commercial Reviews, team meetings, etc.) with data preparation, reporting, and materials.
Maintain and organize key sales resources, including performance reports, pricing reference materials, and process documentation.
Identify opportunities to streamline sales workflows and reduce friction for Sales team members and partner with RevOps to implement improvements.