Sales Operations Analyst

Intel Corporation•Santa Clara, CA

1d•$97,270 - $164,880•Hybrid

About The Position

Intel's Sales Operations Analyst role is a pivotal position that bridges the gap between sales, business units, customers, and operations teams to drive results across supply chain, forecasting, and revenue optimization. As a Sales Operations Analyst, you will play an integral role in supporting Intel's sales strategies by transforming complex data into actionable insights while improving business processes and driving operational excellence. Your contributions will directly impact Intel's ability to deliver exceptional value to customers and maintain its position as a leader in the semiconductor industry. Manage the sales process and back-office, act as the communication conduit between the Customer, Sales, and the Factory to optimize revenue and supply. Manage order types/invoice points, JIRA requests, daily/weekly pegging/invoicing. expedite requests and change requests. Manage demand RTF/PRF activities with customer. Act as a communication conduit between customers, sales teams, business units, and Intel factories to optimize supply and revenue and achieve mutual business objectives. Partner cross-functionally within and across sales teams to monitor and improve data quality, availability, and governance standards. Develop and implement business processes for multiple sales operations functions, such as customer supply chain management and compliance tracking. Review and synthesize sales data to identify root causes of issues and drive resolutions. Enhance internal business intelligence, data visualization, and reporting capabilities to support decision-making. Deliver training on sales processes and procedures to team members.

Requirements

Bachelor's degree in Business, Supply Chain Management, Engineering, or a related field.
3+ years of experience in the semiconductor or manufacturing industry.
3+ years of experience working with SAP, including expertise in SAP Sales and Distribution (Order Management).
3+ years of experience managing order processes from creation to invoicing.
Ability to collaborate effectively within a team setting.
Strong analytical skills to synthesize complex data into clear, actionable insights.
Excellent Communication Skills

Nice To Haves

MBA or an advanced degree in Supply Chain Management, Engineering, Finance or in a related field of study
Experience with semiconductor wafer foundry operations, and industry best practices.
Certification in SAP S/4 HANA (SD) or hands-on experience with SAP Sales and Distribution modules.
Advanced Excel expertise, with the ability to handle large datasets and perform detailed data analysis.
Experience with ERP systems commonly used in semiconductor manufacturing (such as SAP S/4 HANA).

Responsibilities

Manage the sales process and back-office
Act as the communication conduit between the Customer, Sales, and the Factory to optimize revenue and supply
Manage order types/invoice points, JIRA requests, daily/weekly pegging/invoicing
Expedite requests and change requests
Manage demand RTF/PRF activities with customer
Act as a communication conduit between customers, sales teams, business units, and Intel factories to optimize supply and revenue and achieve mutual business objectives
Partner cross-functionally within and across sales teams to monitor and improve data quality, availability, and governance standards
Develop and implement business processes for multiple sales operations functions, such as customer supply chain management and compliance tracking
Review and synthesize sales data to identify root causes of issues and drive resolutions
Enhance internal business intelligence, data visualization, and reporting capabilities to support decision-making
Deliver training on sales processes and procedures to team members