Sales Operations Analyst

Kastle Systems•New York, NY

About The Position

Join the leader in providing smarter solutions for a safer world. At Kastle, we are a leader in providing Premier Property Technology Solutions. We protect commercial real estate, multi-family residential spaces, global enterprises, educational institutions, critical government facilities, life-science labs, and much more! For over 50 years, Kastle has provided safety to tens of thousands of businesses who use our state-of-the-art access control, video surveillance, visitor management and identify management technology solutions to enable a smarter built environment. What makes us exceptional is our focus on Security as Software-As-A-Service (SAAS). We have built our company on the belief that the most effective approach is a complete one: because we engineer, install, monitor, and maintain your system, we are invested in its end-to-end performance. As a key member of the Revenue Operations team, you will drive insights, optimize operations, and support strategies that enhance the efficiency of our Go-To-Market (GTM) teams. This role offers a unique opportunity to gain exposure to business operations and sales strategy. As a Sales Operations Analyst, you will work closely with the sales team to improve workflows, manage systems, and provide data-driven recommendations that drive performance.

Requirements

2+ years of experience in sales operations, consulting, or a startup environment.
Strong analytical skills with the ability to structure solutions and drive decision-making.
Proficiency in Excel;
Experience with Dynamics365 or other CRM tools.
Strong communication and stakeholder management
Proven ability to identify inefficiencies and implement process improvements.
Comfortable working in a fast-paced and dynamic environment with shifting priorities.

Nice To Haves

Previous experience in Sales Operations, Revenue Operations, or GTM Strategy.
Strong academic background, preferably with a degree in Business, Finance, Economics, or a related field.

Responsibilities

Generate and analyze weekly and quarterly sales reports to inform business decisions.
Provide data-driven insights to support sales planning and performance tracking.
Identify and implement process improvements to enhance efficiency and visibility.
Optimize and manage Dynamics365 CRM and other sales tools.
Track and analyze sales performance metrics to identify best practices.
Collect, analyze, and interpret sales data to provide actionable insights.
Create and maintain sales performance reports with key metrics and recommendations.
Track and measure KPIs to assess sales effectiveness and support leadership decisions.
Provide ad-hoc research for executive reports and strategic planning.
Identify inefficiencies in sales processes and implement automation or optimization solutions.
Audit and manage data accuracy in sales systems to ensure reliable reporting.
Collaborate with cross-functional teams to streamline operations and enhance system functionality.
Support expansion initiatives and strategic growth projects.
Assist in the ongoing development of Dynamics365 and other systems to enhance usability.
Partner with Product and Marketing teams to generate sales reports and materials.
Maintain target lists, track progress, and provide updates to leadership