Sales Operations Analyst
About The Position
As a Sales Operations Specialist at OnLogic, you will be a strategic partner to the Sales team, focused on maximizing sales efficiency and driving revenue growth. This is achieved by designing, implementing, and continuously improving the processes, tools, and resources necessary for daily sales operations. This role focuses on optimizing the sales technology stack, ensuring data integrity, and providing actionable performance analysis, while also managing essential customer onboarding and custom projects. Our ideal candidate thrives in a fast-paced environment, expertly navigating shifting priorities while maintaining seamless communication with internal teams and customers. You will leverage your operational expertise and project management skills to drive mutual success alongside a dynamic team focused on sales enablement, process design, and continuous improvement. We believe in the power of in-person collaboration and the benefits of a strong workplace community. Therefore, this role requires an on-site presence at either our Cary, NC or South Burlington, VT office. We encourage candidates who are able to relocate or comfortably commute to apply.
Requirements
- 2-4 years of prior experience in sales operations, business operations, and/or project management
- Bachelor's degree preferred.
- Experience working with a CRM (HubSpot) and an ERP system.
- A strong sense of individual accountability, ownership, and a desire to contribute to a rapidly growing business.
- Ability to work in the U.S. without visa sponsorship.
Responsibilities
- Process Optimization: Drive continuous improvement of critical sales workflows (e.g., quoting, order processing, lead time management) to maximize efficiency, streamline operations, and accelerate revenue growth.
- Project Management: Coordinate and oversee custom projects and professional services throughout the sales lifecycle, partnering with sales teams, engineers, and clients to ensure successful delivery.
- CRM and Tech Stack Management: Maintain the Customer Relationship Management (CRM) system (HubSpot) and ERP (Odoo) to ensure data accuracy, support reporting needs, and streamline sales activities. Support the sales technology stack, ensuring the sales team has the necessary resources to perform effectively.
- Sales Enablement & Support: Provide training and support to sales personnel on new processes, sales tools, and CRM usage to ensure compliance and adoption.
- Cross-functional Collaboration & Best Practices: Create and maintain documentation for sales processes and Standard Operating Procedures (SOPs). Work closely with sales leadership
- Reporting and Metrics: Monitor and manage key performance indicators (KPIs) for sales operations, help develop insightful dashboards, and pinpoint areas for process enhancement.
Benefits
- A competitive salary based upon your experience and the requirements of the role
- A comprehensive Benefits package
- 401k Plan with 3% Employer Contribution
- An Annual Profit Share Bonus
- Paid Maternity & Paternity Leave, and Short & Long Term Disability
- Opportunity to Participate in our Employee Stock Purchase Plan
- A personal development plan created to help you (and us) grow
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
