Sales Operations Analyst - Action, MA/San Diego, CA (Hybrid)

Insulet Corporation•San Diego, CA

1d•$65,200 - $97,750•Hybrid

About The Position

As a Sales Operations Analyst, you play a pivotal role in driving commercial excellence of the field sales team by delivering actionable insights and performance reporting that support Insulet’s growth strategy. This position is responsible for the reporting of key performance indicators that inform data-driven decisions across a variety of field analytics focus areas. These focus areas include analyzing sales performance and trends, generating and delivering actionable reports, addressing analytical questions for the field, and optimizing territory performance. Through continuous improvement, strong analytical capabilities, and cross-functional collaboration, you’ll be a critical enabler of Insulet’s commercial success, identifying opportunities and recommending improvements that align with company goals. Applicants must be located within commuting distance of our Acton, MA or San Diego, CA office locations to be considered. We’re looking for: A data-driven analyst with a experience in translating commercial objectives into meaningful KPIs and performance dashboards A collaborative team player with strong communication skills and the ability to partner cross-functionally with commercial stakeholders A curious and proactive thinker who can integrate insights between commercial strategy, performance trends, and opportunities A results-oriented professional who thrives in a dynamic, fast-paced environment and is comfortable handling multiple priorities

Requirements

Bachelor’s Degree, Business Administration
3+ years related experience that includes business analysis/reporting
Advanced knowledge of Microsoft Excel is a must (able to build models, utilize pivot tables, vlookup formulas, etc.)
Must be able to present analysis to the sales leadership level in a clear and compelling manner to drive decision making
Ability to manage own workload efficiently and prioritize objectives accordingly
Looking for candidates with excellent interpersonal and communication skills; both written and verbal
Bachelor’s degree in finance, accounting, marketing, economics, IT, AND related 2+ years of experience working in commercial analytics
Experience driving commercial/sales process improvement
Experience working with Salesforce.com and analytical tools, with advanced Excel skills
Demonstrated ability to develop and communicate KPIs, insights and related recommendations
Ability to provide business analytics that drive process improvement
Proactive problem-solver who anticipates execution issues in the field and collaborates cross-functionally to resolve them
Demonstrated ability to support data-driven decision-making through analysis and modeling
Effective cross-functional collaborator, working closely with sales leaders, operations teams, and data strategy groups
Flexible and capable of managing multiple priorities in a dynamic environment
Strong communication and visualization skills to translate complex data into clear, actionable recommendations

Nice To Haves

Experience working in a fast-paced, high-growth, performance and deadline driven environment
Excellent analytical and problem solving skills, combined with strong business judgment
Experience with SFDC is preferred
Preferred experience with Tableau, Salesforce dashboards (Classic and/or Lightning), excel reports, workflows, validation rules, Process Builder, Visual Flow, and security configurations
Preferred: 2+ years of experience working in commercial analytics in healthcare, life sciences, or commercial/sales operations
Expeirence in data storage, reporting, and analysis tools (Excel, Tableau, Salesforce) to analyze data and deliver insights that drive strategic decisions

Responsibilities

Implement timely and accurate daily, weekly, monthly, and quarterly sales reporting packages to drive strong sales decision making in support of our US commercial team of 400+ employees
Recommend and implement processes to streamline and continuously improve our current sales reporting/analytics to appropriately raise awareness and drive corrective actions
Maintain accurate CRM system with timely responses to all requests
Engage and lead ad hoc projects/analysis as needed
Identify areas of improvement and develop a path to achieve
Develop proper documentation of all processes
Assist as needed on the variable compensation process for the commercial team
Performs other duties as required.
Deliver Field-Focused Analytics: Analyze sales performance and trends across assigned territories, districts, and regions to identify growth opportunities and gaps
Conduct ad-hoc analysis and answer data-related questions from the field, collaborating with operations and analytics teams as needed
Maintain dashboards and reporting that provide timely, actionable insights to field teams
Analyze and Report Commercial KPIs: Serve as a business partner to commercial stakeholders to report and analyze KPIs that reflect strategic objectives and field execution
Track, visualize, and communicate KPI performance through dashboards and presentations, using compelling, data-driven storytelling
Ensure consistent alignment of metrics with commercial priorities and company strategy
Drive Strategic Insights and Recommendations: Interpret field and customer data to identify high-impact opportunities and inefficiencies across geographies and segments
Generate insights that support strategic decisions related to targeting, provider trends
Translate insights into clear, actionable recommendations for sales leadership
Support Continuous Improvement: Promote data-driven decision-making through automation and self-service analytics tools
Contribute to building scalable processes and tools (e.g., Salesforce, Tableau) that empower field teams to access insights independently
Champion data quality, consistency, and efficiency in analytics reporting