Sales Operations Analyst

Bose Corporation•Framingham, MA

20h•Onsite

About The Position

We are seeking a highly analytical, customer‑focused professional to support sales execution, forecasting, and business operations. This role partners cross‑functionally with Sales, Finance, Supply Chain, and Planning teams to deliver insights, improve processes, and enable strong customer performance. The ideal candidate thrives in a fast‑paced, matrixed environment and excels at turning data into action.

Requirements

Minimum of 2 years of experience in Sales, Sales & Business Planning, Sales or Market Analysis, Product/Trade Marketing, or Sales Finance
Experience working with cross‑functional teams and senior leadership
Demonstrated ability to analyze data and translate insights into clear recommendations and business decisions
Proven experience influencing outcomes and driving results without direct authority over resources or people
Deep understanding of Bose processes and transactions from the customer perspective, including planning, forecasting, order management, credit, BDF, and accounting
Extraordinary customer focus and strong service orientation
Flexibility and ability to multitask in a dynamic environment
Outstanding communication, presentation, and interpersonal skills
Strong technical capabilities, including advanced proficiency in MS Office (Excel and PowerBI) and ERP systems (SAP)
Strong knowledge of data warehousing, data mining, and analytical methodologies
Ability to work independently in a fast‑paced, growing environment
Proven success in deadline‑driven settings
Ability to work cross‑functionally and coordinate effectively across teams
Comfort working across time zones and with global stakeholders

Responsibilities

Provide pipeline and forecast management, reporting, and analytics to deliver insights into account performance and S&OE forecasts
Support and actively participate in customer CPFR processes and meetings
Gather, develop, and analyze information from multiple teams and build efficient processes and reports to support the business
Schedule, structure, and develop presentations for executive and management reviews (e.g., QBRs, SLT reviews, Holiday reviews)
Partner closely with the Finance team to create performance dashboards, KPIs, and support account planning activities
Coordinate with Bose colleagues to ensure timely and accurate sell‑thru reporting
Work cross‑functionally to address customer needs, including terms and conditions, ensuring effective and timely resolution
Manage process improvement initiatives and other sales operations–related projects
Ensure all Bose and customer requirements are current and maintained, including BDF status, order status, shipments, invoicing, credit limits, and related operational data
Manage projects in a virtual environment involving multiple cross‑functional teams
Perform other duties deemed necessary to support Bose’s business operations