Sales Operations Analyst - Walmart

The Wine Group•Bentonville, AR

About The Position

The Wine Group (TWG) is a leading producer of award-winning wines and alcoholic beverages across 120+ brands. With operations in California, New York and Australia, TWG is an innovator in developing and marketing brands beloved by consumers globally, including Cupcake, Franzia, Benziger, Imagery, Tribute, Chloe, Meiomi, Cooks, 7 Deadly, Cooper & Thief, and more. We produce our products using sustainable practices to create delicious beverages that people can feel good about. Visit us at www.thewinegroup.com. JOB SUMMARY The Sales Operations Analyst is a key member of The Wine Group’s (TWG) Walmart sales team, responsible for ensuring operational excellence and supporting the execution of strategic sales initiatives. This role provides comprehensive administrative and logistical support, including item setup, pricing management, data integrity, and reporting, while maintaining strong collaboration with internal teams and Walmart stakeholders. Success in this position requires proficiency in Walmart systems such as Retail Link and Scintilla, effective communication skills, and the ability to thrive in a fast-paced environment. This role offers an opportunity to make a meaningful impact by driving efficiency and supporting growth within one of TWG’s most important retail partnerships.

Requirements

Bachelor’s degree in Business, Marketing, or a related field preferred. Equivalent combination of education and relevant professional experience will be considered in place of a degree.
2+ years of experience in sales support, account coordination, or a related administrative role; experience supporting Walmart or Sam’s Club accounts strongly preferred.
5+ years of overall professional experience in a business or operations environment.
Hands-on experience with item setup processes and product data management for major retailers.
Familiarity with retail pricing structures and promotional mechanics.
Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
Strong working knowledge of Walmart systems, including Retail Link and Scintilla.
Proven ability to prioritize tasks, manage multiple projects, and meet deadlines in a demanding environment.
Proactive problem-solver with a strong sense of ownership and accountability.
Candidate must be located within driving distance of Bentonville, Arkansas to ensure availability for on-site meetings and team activities.

Responsibilities

Provide comprehensive administrative support to Walmart Sales Managers and Account Executives, ensuring smooth execution of sales initiatives.
Maintain and organize sales collateral, product information, and pricing documentation to support accurate and timely communication with internal teams and Walmart.
Assist in preparing reports and analyses, leveraging data to inform decision-making and improve sales performance.
Coordinate cross-functional communication to ensure alignment between sales, marketing, and operations teams on Walmart account priorities.
Manage the complete item setup process for all new and existing products within Walmart systems, ensuring accuracy and timely execution.
Collect and validate product data, including UPCs, dimensions, weights, varietals, and marketing copy, to meet Walmart requirements.
Collaborate with internal teams, including product development, marketing, and compliance—to secure necessary documentation and approvals.
Maintain and update item attributes to ensure data integrity and compliance with Walmart’s evolving standards.
Troubleshoot and resolve item setup issues within Walmart systems, proactively addressing discrepancies to prevent delays
Maintain accurate pricing data, including base pricing, promotional pricing, and cost changes, across internal systems and Walmart portals.
Ensure compliance with Walmart’s pricing policies and promotional guidelines to prevent discrepancies and maintain account integrity.
Manage and update product listings, pricing, and promotional details within internal systems and Walmart supplier portals.
Maintain key reports such as Void Reports and On-Hand Reports using tools like Scintilla, STX, and VIP to support sales performance tracking.
Ensure data accuracy and integrity across all sales-related documentation and reporting processes.
Build and maintain strong relationships with Walmart Merchant teams and distributor partners to support sales initiatives.
Coordinate with internal cross-functional teams (marketing, finance, operations) to align on Walmart business priorities.
Communicate effectively with Walmart stakeholders and account support personnel to ensure timely resolution of issues and seamless execution of plans.
Lead or support special projects and assignments that advance the objectives of the Walmart sales team and contribute to overall business success.