Sales Operations Analyst

HungerRush•Houston, TX

7d•Remote

About The Position

The Sales Operations Analyst role will report directly to the Sr. Director of Finance and support the needs of the go-to-market organization, while working cross-functionally across the business. The goal of this role is to act as a pillar of reporting and process improvement for the sales and marketing teams to achieve their targets through reporting, process updates, and efficiencies. They are a key cog in the Go-To-Market Organization as a reporting lynchpin who works with top level leadership to drive value and transparency through the GTM funnel / value chain. This role is tasked with creating a better system and data ecosystem for the team to work in and thus will have a lot of exposure across the organization at all levels. This is a remote role

Requirements

Has a passion for sales support, reporting, and data
Understands the value of clean data, process integrity, and org-wide collaboration/buy-in
An experience in Excel and Salesforce based reporting and developing reports to provide insight into the GTM team’s progress
Possesses strong communication skills and a desire to work effectively across Sales, GTM, Customer Success, and Executive team(s)
Takes a proactive approach to the role where they not only identify the problem but propose solutions and execution plans to the larger team(s)
Exemplary written/verbal communication, critical thinking, and interpersonal skills both upstream and downstream
Proficient in Salesforce and Microsoft products with experience in PowerBI, HubSpot, NetSuite, Gainsight, VOIP dialers, Outreach, Tableau, and contract management software a plus.
Organized with a desire to learn new technologies and processes quickly. Able to operate independently and project manage cross functional teams
Enjoy working in a fast-paced and agile company with the ability to manage changing requirements
Able to work cross functionally in order to gather requirements, create process flows, and communicate effectively between technical and non-technical stakeholders
Analytical skills with a demonstrated ability to extract insights from data, with excellent business awareness
High organizational aptitude with strong motivation for continuous improvement and an ability to create impact in a fast-paced environment
A desire to continue to grow their skillset over time and improve executive communication skills
2+ years of experience in sales operations, sales, product marketing, or a combination of related fields, with a SaaS background
Bachelor’s degree or commensurate experience

Responsibilities

Project manage key firm initiatives across the go-to-market organization, including the Salesforce Improvements Roadmap, process improvement projects, and procurement of new tech stack solutions
Work to improve the company’s CRM Platform by creating efficiencies in the sales process and maintaining proper data hygiene
Track and analyze sales data and develop narratives around avenues for performance improvement
Maintain Sales and Marketing reporting for weekly cadences including Pipeline, Funnel conversion, and Bookings to name a few
Maintain documentation and user base across the Go-to-Market tech stack
Support the sales team in improving the velocity of sales through the sales funnel and maintain data hygiene in our Salesforce platform
Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth. Experience with report automation is a must
Collaborate with the Marketing team(s) to ensure proper lead management processes, metrics and policies are adopted across the sales org
Work cross-functionally to improve integration between Salesforce and other mission-critical systems, including NetSuite, Outreach, HubSpot, Gainsight, Brizo, and PowerBI (or other visualization tools).
Support the field sales team on execution of quote processes, pricing, configuration, and contracting terms across the systems
Provide first-tier support for any end-user technical or process questions in the sales tech stack