Administrateur(trice) des ventes / Sales Operations Administrator

Taiga Motors • Kahnawake Indian Reserve No. 14, QC

2d

About The Position

Taiga Motors is seeking a highly organized, proactive Sales Operations Administrator to support day-to-day operational and administrative activities across Sales, Finance, Logistics, and Customer Support. This role is critical to ensuring smooth order-to-delivery execution for global B2B and B2C customers, including customer order administration, invoicing, payment tracking, customs documentation, and vehicle registration support.

This is not a direct sales or account management role, but a key operational support function focused on accuracy, responsiveness, and cross-functional coordination to deliver a strong customer experience.

The ideal candidate is detail-oriented, self-motivated, and comfortable managing multiple priorities in a fast-paced environment. They bring strong administrative and financial coordination skills, sound judgment, excellent communication, and a proactive, ownership-driven approach, with the ability to collaborate effectively across teams while working independently.

Requirements

• 3+ years of experience in sales administration, finance administration, sales operations, or a related role
• Strong understanding of invoicing, payment processing, AR/AP coordination, and administrative financial processes
• Experience working within ERP and CRM systems
• Strong organizational skills and exceptional attention to detail
• Excellent written and verbal communication skills
• Strong computer skills including Microsoft Office and Teams
• Ability to manage multiple priorities with accuracy and accountability
• Self-motivated with strong follow-through and ownership mentality
• Ability to work collaboratively across departments in a fast-paced environment

Nice To Haves

• NetSuite experience a plus
• Experience in manufacturing, automotive, marine, powersports, or similar industries is considered an asset

Responsibilities

• Process and administer customer sales orders accurately and efficiently
• Prepare, issue, and track invoices and customer payments
• Monitor outstanding balances and follow up with customers regarding payment status
• Coordinate closely with Finance to ensure accurate payment processing and account reconciliation
• Support Accounts Receivable (AR) and Accounts Payable (AP) coordination and administrative activities
• Work closely with the Logistics team to ensure orders are shipped on time and customers receive proper shipping documentation, tracking information, and related updates
• Support dealers and distributors with documentation required for vehicle registrations
• Maintain accurate customer, order, and payment information within ERP and CRM systems
• Support Sales, Finance, and Logistics teams with operational and administrative activities
• Communicate professionally with customers, dealers, distributors, and internal teams regarding orders, invoices, payments, documentation, and shipment status
• Generate and maintain operational reports, payment trackers, and administrative records
• Proactively manage administrative follow-up activities to ensure timely invoicing, payment collection, documentation completion, and customer communication
• Support ongoing process improvements and other administrative duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed