Sales Operations Administration Analyst
About The Position
For 80 years, Murata Electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our solutions are inside more state-of-the-art products than you may imagine. Additionally, we enable other global companies to turn their visions into reality - from mobile communications to computers and networking, medical devices to power solutions, smart home technologies to automotive electronics. Our past innovations drive today's technology - and our present innovations are shaping tomorrow's. Whatever the future holds, you can be sure that Murata will be a part of it. The Sales Operations Administration Analys provides training, systems support, and continuous improvement in the areas of Supply Chain, Sales, Sales Service and Murata Management. This position helps to maintain data integrity in systems as required.
Requirements
- High School Diploma or GED.
- 2+ years of applicable work experience in data analysis and data integrity.
- Advanced proficiency in Microsoft Office Suite.
- Adaptable with the ability to consistently work in an ever-changing environment.
- Possess excellent verbal and written skills.
- Analytical skills with the ability to solve problems in systems and processes.
Nice To Haves
- Knowledge of Murata's industry, business principles, and cultural diversities.
- Previous Project Management experience.
- Data analysis and reporting experience.
- Proficiency using SQL
- Proficient in Process Mapping.
Responsibilities
- Provide training and follow-up training to Sales and Sales Operations (includes but is not limited to Sales Associates and Key Account Managers).
- Maintain data integrity for systems as well as supporting order management tools.
- Determine the Murata Electronics Americas standard service model profile setup for order and inventory management based on customer process and function.
- Support internal process by involving users in process-flow analysis and work redesign, with emphasis on effective utilization of systems or other information technologies to improve departmental performance.
- Analyze and document problems, recommend solutions, initiate corrective actions, and follow up on problem resolution and issue status.
- Assist with updates related to policies and procedures as well as identifying areas of process and systems improvement.
- Interfacing as SOPS representatives with the Business Process Management (BPM) team to facilitate process and system improvements
- Supports J-Sox, IATF activities as assigned.
- Participate as well as test and provide feedback on assigned Global Teams assignments for process system improvements
- Support SOPS with design, development, documentation, and implementation of new applications and systems, in accordance with company needs and policies.
- Maintain integrity Article Master Segments in systems.
- Support internal IT departmental process improvements.
- Add Article Suppliers to Master Segment in systems.
- Coordinate the registration of Customer Codes with Overseas Factories.
- Maintain-Create monthly reports, including data points, as assigned.
- Perform other job-related responsibilities and duties as assigned.
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance.
- Generous Paid Time Off including paid holidays and floating holidays.
- 401(k) employer match on retirement planning.
- Hybrid working schedule for eligible positions.
- Tuition reimbursement on approved programs.
- Flexible and health spending accounts.
- Talent Development program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Merchant Wholesalers, Durable Goods
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
